Full-Time Hourly Assistant Manager - $19.25 plus Benefits (Nights & Weekends Required)

Regal Theatres•Greensboro, NC

12h•Onsite

About The Position

The full-time, hourly Assistant Manager (AST) helps the General Manager lead and coach theatre employees and deliver an excellent guest experience. The role oversees theatre operations and employees while representing Regal in accordance with its mission, policies, and standards for service, cleanliness, picture and sound quality, and food and beverage operations. The Assistant Manager may perform all staff positions and directly supervise an unspecified number of employees.

Requirements

High school diploma or equivalent, unless currently a high school student.
At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership or management potential subject to Vice President approval.
If assigned to sell or serve alcohol, be of legal age under applicable state or local law, complete legally required training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
Ability to listen effectively, respond clearly, and explain information to others.
Ability to perform calculations accurately and identify and correct errors.
Ability to identify problems, gather relevant data, evaluate information, reach evidence-based conclusions, recommend solutions, and work with minimal supervision under pressure or opposition.
Experience using PC platforms and basic office programs such as email, word processing, and spreadsheets; ability to operate copiers and other office equipment and maintain filing systems and attention to detail.
Dexterity using tools and equipment and ability to perform mechanical tasks as necessary.
Ability to work effectively with customers, the public, and coworkers and show sensitivity to others' feelings.
Ability to set goals, budget time, and prioritize work.
Ability to meet the physical demands of the job, including regularly lifting up to 60 pounds, frequently standing, walking, sitting, using hands, reaching, and talking or hearing, and occasionally climbing or balancing and stooping, kneeling, crouching, or crawling.

Responsibilities

Maintain regular and consistent attendance and uphold and administer theatre policies.
Train, develop, coach, supervise, and direct non-management employees; plan and assign work, appraise performance, reward employees, address complaints, and resolve problems.
Perform all staff positions as required.
Operate theatre projection and audio-visual hardware and software, handle film, and perform related maintenance; maintain working knowledge of booth and projection systems, programming, and TMS operation.
Ensure required alcohol certifications and training are current where applicable.
Monitor employee and patron safety, loss prevention, emergency situations, and the handling, reporting, and investigation of accidents.
Ensure guest satisfaction and maintain expected standards for service and facility cleanliness.
Count, deposit, and reconcile daily receipts from applicable payment and accountability methods.
Follow the theatre dress code and complete or work toward completing the management certification program; review and understand the ROM.
Interview, hire, schedule, coach, counsel, and suspend cast members with the required management oversight; termination requires consultation with the Human Resources Manager and oversight from the General Manager or senior management.
Administer applicable paperwork and follow company Human Resources policies.
Control direct operating expenses; purchase and order concession, café, and other operating supplies; and oversee inventory and auditing processes.
Supervise theatre building and grounds maintenance, perform minor repairs, and obtain qualified personnel for larger maintenance concerns.
Market and promote film engagements, schedule movie show times, and deliver show times promptly to appropriate channels.
Read and understand training materials, including those covering sexual harassment and discrimination.
Carry out additional duties assigned by the General Manager or another senior manager.