Assistant Manager(09163) - 890 S Rand Rd

Domino's Franchise•Lake Zurich, IL

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all policies and procedures, and expects the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, attendance, and profitability. The position requires providing strong customer service and may involve general store tasks such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also includes delivery-specific duties and requirements, including delivering products by car, distributing flyers and door hangers, and having a valid driver's license and access to an insured vehicle. Advancement opportunities may include general management, franchise ownership, or corporate operations.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and provide correct written instructions and communicate verbally with customers and co-workers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make decisions.
  • Reliable attendance and punctuality, and transportation to and from work.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle; and navigational skills to read maps and locate addresses.
  • Ability to navigate adverse terrain and delivery sites, including multi-story buildings, and carry products while walking and climbing.
  • Ability to perform the physical demands described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, and reaching.
  • Ability to work around varying weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

  • Oversee all activities during the assigned shift, including cost, inventory, and cash controls and customer relations.
  • Set an example for the crew and follow all company policies and procedures.
  • Handle staffing, paperwork, food management, and scheduling.
  • Maintain store standards, cleanliness, and a professional image.
  • Provide customer service and support store marketing and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • For delivery-related duties, deliver products by car to customers and distribute flyers and door hangers.
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