Assistant Manager(07602) - 510 S. Dobson Rd
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store image and standards; customer service; attendance and punctuality; cleanliness; marketing; and profitability. The manager is expected to set an example, follow all company policies and procedures, and ensure the crew does the same. The role requires judgment, math, multitasking, and the ability to direct activities and work effectively under pressure. Team members receive on-the-job orientation and training. General store duties may include operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The posting also describes delivery-related duties and qualifications, including delivering orders by car, delivering flyers, and navigating to customer locations. The work involves a range of physical tasks, including standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, squatting, and frequent reaching and hand use. Working conditions may include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
Requirements
- Ability to use judgment, perform mathematical calculations, and multitask.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- For delivery duties: a valid driver's license with a safe driving record meeting company standards and access to an insured vehicle for delivery.
- For delivery duties: navigational skills to read a map and locate addresses in the designated delivery area, and ability to navigate adverse terrain and delivery sites.
- Ability to perform the described physical tasks, including lifting deliveries weighing up to 50 pounds and navigating stairs or ladders when needed.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, customer relations, staffing, paperwork, and food management.
- Work to a schedule and maintain store image and adherence to standards.
- Provide great customer service and ensure attendance and punctuality.
- Maintain store cleanliness and contribute to marketing and profitability.
- Set an example by following company policies and procedures and expecting the same from the crew.
- Operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
- For delivery-related work, deliver products by car to customers and deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
