The Assistant Manager is responsible for everything that happens during their shift and helps lead store operations and staff. The role includes setting an example by following all company policies and procedures and expecting the same of the crew. The Assistant Manager supports the team, helps deliver a positive and fun work culture, and may have opportunities to progress to General Manager and franchise owner. The position covers staffing, paperwork, cost and cash controls, food and inventory management, customer relations, scheduling, store image and standards, customer service, attendance and punctuality, store cleanliness, marketing, and profitability. Duties also include operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The work involves standing for most tasks, walking short distances, handling deliveries and supplies, and performing tasks such as pushing or pulling trays, occasional climbing, bending, crouching, reaching, and repetitive hand and wrist movements. Work conditions may include adverse weather when doing outside tasks, varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed