Assistant Manager (03592) 1117 Ga Highway 96 #114

Domino's Franchise•Kathleen, GA
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift and helps lead store operations and staff. The role includes setting an example by following all company policies and procedures and expecting the same of the crew. The Assistant Manager supports the team, helps deliver a positive and fun work culture, and may have opportunities to progress to General Manager and franchise owner. The position covers staffing, paperwork, cost and cash controls, food and inventory management, customer relations, scheduling, store image and standards, customer service, attendance and punctuality, store cleanliness, marketing, and profitability. Duties also include operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The work involves standing for most tasks, walking short distances, handling deliveries and supplies, and performing tasks such as pushing or pulling trays, occasional climbing, bending, crouching, reaching, and repetitive hand and wrist movements. Work conditions may include adverse weather when doing outside tasks, varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise, rapid movements.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to differentiate between hot and cold surfaces.
  • Ability to perform the physical tasks described, including standing, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
  • Must have transportation to and from work.
  • Deliveries may include cases weighing up to 50 pounds; cases are lifted from the floor and stacked on shelves up to 72 inches high.

Responsibilities

  • Oversee all activities and operations during assigned shifts.
  • Follow all policies and procedures and ensure crew members do the same.
  • Manage staffing, paperwork, cost controls, cash control, food management, and inventory.
  • Work to a schedule and maintain the store's image and adherence to standards.
  • Provide great customer service and manage customer relations.
  • Maintain attendance and punctuality, store cleanliness, marketing, and profitability.
  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move, carry, push, or pull supplies and trays as needed.
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