Assistant Manager(04224) - 2807 E. Virginia Beach Blvd.

Domino's Franchise•Norfolk, VA

7h•Onsite

About The Position

The Assistant Manager is responsible for ensuring all stores meet or exceed minimum TIPS and Domino's Pizza Standards. This includes ensuring all stores are staffed, training team members, maintaining repair and maintenance in all stores, implementing new products or ideas seamlessly, and ensuring all stores run at a minimum 4-star level. The Assistant Manager is also responsible for performing Self OERs, completing evaluations and raises as needed, and ensuring all assignments, reports, and paperwork are turned in timely and are accurate. They must also ensure all store budgets are maintained, school lunches are prepared and delivered within standards, and provide accurate and detailed accountability with a paper trail. Additionally, they are responsible for ensuring all equipment is available and utilized correctly, and that inventory checks, systems checklists, and visit books are utilized and in place.

Requirements

Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Being in perfect image according to standard.
Knowing and demonstrating customer WOW steps: 1) Apologize 2) Give them what they want 3) give them something extra.
Pizza makers must count pepperoni and ham on every order every day no matter the topping amount when ordered.
No one is allowed to clear pizzas before it is ready to place in the oven.
Drivers must have $1 in coin change on every delivery.
Drivers must say “Let me get your change” on every order NO EXCEPTION.
No one is allowed to carry more than $20 while on the clock including personal money.
No one is allowed to have a pocket knife or any weapon while working.
Driver vehicles are to be neat and clean and in positive image while working.
Drivers are not to be routed early or checked in early from delivery.
Pizza makers must wash hands prior to making products.
Only proper procedure for products is allowed.
Every driver must have done Safe Delivery CBT.
Every order is to be repeated for accuracy and name and address confirmed.
Responsible for all results in assigned stores.
Minimum 50-hour work week with 1 day off and 1 on-call day.
Knowing of all product and operational standards.

Nice To Haves

All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
No one is allowed to clear pizzas before it is ready to place in the oven
Drivers must have $1 in coin change on every delivery
Drivers must say “Let me get your change” on every order NO EXCEPTION
No one is allowed to carry more than $20 while on the clock including personal money
No one is allowed to have a pocket knife or any weapon while working
Driver vehicles are to be neat and clean and in positive image while working
Drivers are not to be routed early or checked in early from delivery
Pizza makers must wash hands prior to making products
Only proper procedure for products is allowed
Every driver must have done Safe Delivery CBT
Every order is to be repeated for accuracy and name and address confirmed

Responsibilities

Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Ensuring food, labor, and service goals are within goal.
Performing P&L review with direct supervisor each month.
Ensuring all stores meet or exceed minimum TIPS and Domino's Pizza Standards.
Ensuring all stores are staffed and training of all team members.
Maintaining repair and maintenance in all stores.
Implementing all new products or ideas seamlessly.
Ensuring all stores run at a minimum 4-star level.
Performing Self OER’s the first week of each period and making appropriate corrections.
Completing evaluations and raises as needed and notifying paperwork and D.O.
Following through on all assignments and ensuring all reports and paperwork are turned in timely.
Ensuring all reports and paperwork at the store level is complete and accurate.
Ensuring all safety and security procedures are followed and equipment is in working order.
Maintaining store budgets.
Preparing and delivering all school lunches within standards needed by school.
Providing accurate and detailed accountability and ensuring a paper trail exists.
Ensuring all equipment is available and utilized correctly.
Performing inventory checks on each store each month.
Utilizing systems checklists and visit books and ensuring they are in place and used.