About The Position

The Assistant Manager is responsible for everything that happens during their shift at a Domino’s Pizza store, setting an example for the crew and ensuring company policies and procedures are followed. The role oversees staffing, paperwork, cost and cash controls, inventory, food management, scheduling, store standards and cleanliness, customer service, marketing, and profitability. It requires judgment, math skills, multitasking, communication, and the ability to direct activities and make decisions under stress. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training is provided on the job. The posting also describes delivery-related duties and requirements, including delivering products by car, requiring a valid driver’s license and access to an insured vehicle. Work involves standing for most tasks, walking short distances, completing paperwork while seated, and handling supplies and food products. Physical activities include lifting, carrying, pushing and pulling trays, climbing stairs or ladders, bending, crouching, reaching, and frequent hand use. Working conditions include varying temperatures, food odors, cornmeal dust, cramped areas, hot surfaces, sharp edges, moving mechanical parts, and sometimes adverse weather. Delivery work may involve driving at night, navigating stairs and other terrain, and carrying products to customers.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver’s license with a safe driving record meeting company standards, for delivery duties.
  • Access to an insured vehicle that can be used for delivery, for delivery duties.
  • Navigational skills to read a map and locate addresses within the designated delivery area, for delivery duties.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products, for delivery duties.
  • Ability to perform the described physical activities, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.

Responsibilities

  • Take responsibility for all activities during the shift.
  • Set an example for the crew and follow all policies and procedures, while expecting the same of the crew.
  • Manage staffing and paperwork.
  • Control costs, cash, and inventory.
  • Manage food and work to a schedule.
  • Maintain the store’s image and standards, cleanliness, and customer service.
  • Support marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers and deliver flyers and door hangers, as described in the posting.
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