Assistant Manager(01055) - 900 Fulton St W

Domino's Franchise•Grand Rapids, MI

3d•Onsite

About The Position

As a Domino’s Assistant Manager, you are responsible for the success of the store and its staff during your shift. The role involves supporting and training team members, setting an example by following company policies and procedures, and managing store operations. Responsibilities include staffing, paperwork, cost and cash controls, inventory, food management, scheduling, customer service, attendance and punctuality, store cleanliness, marketing, and profitability. The position offers opportunities to progress from assistant manager to general manager and potentially franchise ownership. The role also involves operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility daily. It requires communicating with customers and coworkers in person and by phone, following written instructions, processing orders using a keyboard or touch screen, and handling monetary transactions accurately. Work takes place in a restaurant environment with temperatures ranging from approximately 36 degrees in the cooler to 90 degrees or higher in some areas. The role may involve adverse weather during outside tasks, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking short distances, lifting and carrying supplies up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and frequent hand use.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk short distances for short durations.
Ability to lift and handle deliveries weighing up to 50 pounds and perform the described carrying, pushing, pulling, climbing, bending, crouching, reaching, and hand-use tasks.
Ability to work in varying and sometimes adverse weather conditions during outside tasks and in store temperatures ranging from approximately 36 degrees to 90 degrees or higher.
Ability to work around food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.
Ability to talk and hear on the telephone, use near- and mid-range vision for most in-store tasks, perceive depth, and differentiate between hot and cold surfaces.
Reliable transportation to and from work.

Responsibilities

Oversee everything that happens during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure policies and procedures are followed.
Support and train team members.
Handle staffing and paperwork.
Manage food, work schedules, store image, and adherence to standards.
Provide great customer service and maintain attendance and punctuality.
Maintain store cleanliness and contribute to marketing and profitability.
Operate store equipment.
Stock ingredients from delivery areas into storage and work areas.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Communicate with customers and coworkers to process orders in person and by phone.
Make accurate monetary change.
Transport supplies and ingredients, including unloading deliveries and stocking shelves.