Assistant Manager: Burger King Roswell

Burger King•Roswell, NM
•$15 - $18

About The Position

The Assistant Manager (AM) is the restaurant operations leader focused on profitability, Guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant and driving key performance outcomes. Operating under the direction of the RGM, the AM directly manages a team of Hourly Shift Coordinators and Team Members, with a team size of 20–45 employees. The role includes managing inventory and restaurant assets, overseeing facility and equipment maintenance, and ensuring compliance with cash-control and security procedures. The AM motivates and directs team members to deliver accurate, fast, and friendly service in a clean facility, coaches staff to improve capabilities and performance, and directs efficient, accurate product preparation and sales that meet established service-speed guidelines. The AM also ensures operational and brand standards are upheld and performs Hourly Shift Coordinator duties when necessary.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or GED required.
  • 1–2 years of previous quick-service restaurant experience.
  • Some understanding of P&L interpretation and how management influences profitability.
  • Demonstrated leadership skills.
  • Demonstrated understanding of guest-service principles.
  • Available to work evenings, weekends, and holidays.
  • Ability to work long and/or irregular shifts as needed for the proper functioning of the restaurant.

Nice To Haves

  • Two years of college preferred.
  • Management experience preferred.

Responsibilities

  • Manage inventory costs and maintain inventory through daily, weekly, and monthly inspections.
  • Place and receive inventory truck orders.
  • Maintain and regularly monitor a list of all restaurant assets.
  • Ensure preventative maintenance of the restaurant facility and equipment is completed according to company standards, interacting with external vendors as required.
  • Ensure the restaurant follows cash-control and security procedures, including safe counting and cash drawers.
  • Motivate and direct team members to exceed guest expectations through accurate, fast, and friendly service in a clean facility.
  • Coach and provide feedback to Shift Coordinators and Team Members to strengthen team capabilities and improve restaurant performance.
  • Direct the restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed-of-service guidelines.
  • Ensure the restaurant upholds operational and brand standards.
  • Perform Hourly Shift Coordinator duties when necessary.
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