The Assistant Manager (AM) is the restaurant operations leader focused on profitability, Guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant and driving key performance outcomes. Operating under the direction of the RGM, the AM directly manages a team of Hourly Shift Coordinators and Team Members, with a team size of 20–45 employees. The role includes managing inventory and restaurant assets, overseeing facility and equipment maintenance, and ensuring compliance with cash-control and security procedures. The AM motivates and directs team members to deliver accurate, fast, and friendly service in a clean facility, coaches staff to improve capabilities and performance, and directs efficient, accurate product preparation and sales that meet established service-speed guidelines. The AM also ensures operational and brand standards are upheld and performs Hourly Shift Coordinator duties when necessary.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED