Assistant Manager - Stanford Place

Mills Properties•St. Louis, MO

12h•Onsite

About The Position

We are looking for a detail and task-oriented assistant manager who is responsible for supporting the property manager with the successful operation of the property. With your attention to detail, you will manage the property ledgers keeping accurate and up-to-date records. Through your exemplary service experience, you help establish first impressions with potential residents and build lasting relationships with current residents to anticipate their needs and exceed their expectations thereby creating exceptional experiences.

Requirements

High school diploma or GED; college degree preferred
Two years’ experience in the multi-family property management
Demonstrated leadership and coaching skills with ability to mentor and develop others
Compelling communicator with strong negotiating, interpersonal, written and verbal communication skills
Strong attention to detail
Proven ability to maintain composure against obstacles; solving problems with keen insight
Valid driver’s license
Adept at building relationships and working in a team environment with proven track record of sharing ideas, providing encouragement, building on other’s ideas, giving due appreciation and bringing out the best in others

Nice To Haves

CAM, RAM, CLP or NALP certification preferred but not required

Responsibilities

Support property manager with overseeing all aspects of property’s operations; serve as property leader in the absence of the property manager
Ensure all security deposits and monthly rents are collected in a timely manner.
Maintain resident ledgers including posting security deposits, rent payments and issuing charges, concessions and final account statements
Initiate all necessary lease violations, late rent notices and evictions as needed and actively pursue collection of all outstanding rent balances
Assist in the leasing process. This includes greeting guests, identifying their housing needs, touring the property, showing apartments, explaining lease criteria, determining eligibility based on established criteria, following-up with prospects, closing the sale, completing lease documents and inspecting units to ensure a great “move-in experience”
Assist property manager with daily and weekly reports, resident communications, move-out inventory, etc.
Assist with planning, preparation, and execution of resident functions
Support the maintenance team by inspecting grounds for curb appeal, property safety & appearance, and help maintain property cleanliness by picking up litter, and communicating service needs
Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns
Maintain accurate and in-depth knowledge of the property, other Mills properties, and the local market & competitors
Perform the duties of leasing manager and leasing consultant when needed (see applicable job descriptions)
Abide by Mills policies and procedures and laws pertaining to Fair Housing, Americans with Disabilities Act, etc.
Embrace Mills values and apply to all areas of responsibility