Assistant Manager(01202) - 7081 Dixie Hwy

Domino's Franchise•Clarkston, MI
•Onsite

About The Position

The Assistant Manager supports the success of the Domino’s store and its staff, taking responsibility for everything that happens during their shift. The role includes leading and supporting the team, setting an example, following company policies and procedures, and managing store operations such as staffing, inventory, cash, food, customer relations, cleanliness, marketing, and profitability. The position offers opportunities for career progression, including advancement to general manager and franchise owner. The role involves operating store equipment, stocking ingredients and supplies, preparing products, processing telephone and in-person orders, taking inventory, completing paperwork, and cleaning equipment and the facility. It requires customer and coworker communication, accurate order entry, basic arithmetic and cash handling, and the ability to work independently or with others under pressure while meeting quality standards. Work may involve adverse weather during outside tasks, varying temperatures including coolers and hot work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking short distances, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand for most tasks and walk short distances.
  • Ability to lift and handle deliveries weighing up to 50 pounds, including cases lifted from the floor onto shelves up to 72 inches high.
  • Ability to carry supplies, including pizza sauce weighing approximately 30 pounds and dough trays weighing approximately 12 pounds each.
  • Ability to push or pull trays on dollies and occasionally navigate stairs or climb a ladder.
  • Ability to bend, crouch, squat, and reach continuously or occasionally as needed for assembly, stocking, and cleaning tasks.
  • Ability to use hands continuously and coordinate hand and eye movements; shaping pizza dough requires frequent, forceful use of forearms and wrists.
  • Ability to differentiate between hot and cold surfaces; near- and mid-range vision, depth perception, talking, and hearing are needed for job tasks.
  • Ability to work in varying and sometimes adverse weather, temperatures ranging from about 36 degrees in the cooler to 90 degrees and above in some work areas, and around food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Take responsibility for everything that happens during the shift.
  • Lead and support the team, set an example, and ensure staff follow policies and procedures.
  • Manage staffing, paperwork, cost controls, cash control, food management, scheduling, standards, customer service, attendance and punctuality, transportation to and from work, store cleanliness, marketing, and profitability.
  • Operate store equipment and stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and coworkers to process orders over the phone and in person.
  • Enter orders using a computer keyboard or touch screen.
  • Handle cash and make correct monetary change.
  • Unload and stock product deliveries, including lifting and carrying supplies.
  • Perform outside tasks such as removing trash.
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