Assistant Manager(06770) - 2016 W Nolana Ave

Domino's Franchise•McAllen, TX

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following all company policies and procedures, and ensuring that team members do the same. Duties span staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, customer service, and profitability. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The role may involve delivering products and flyers, and requires access to an insured vehicle and a valid driver’s license that meets company safe-driving standards. Work involves standing for most tasks, frequent hand use and reaching, and occasional lifting, carrying, pushing, climbing, bending, crouching, and driving. Conditions may include temperature changes, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, moving mechanical parts, and adverse weather during outside tasks or deliveries.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers, including by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to perform the physical demands described, including standing, walking, lifting and carrying supplies up to 50 pounds, reaching, bending, occasional climbing, and delivery-related driving and carrying.
  • Ability to work in the described conditions, including varying temperatures, hot surfaces and tools, cramped spaces, food odors, dust, and sometimes adverse weather.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage cost controls, inventory control, cash control, customer relations, staffing, paperwork, food management, and store profitability.
  • Set an example for the crew and ensure company policies, procedures, and standards are followed.
  • Work to a schedule and maintain attendance and punctuality.
  • Maintain store cleanliness and a professional image.
  • Provide great customer service and support marketing activities.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers when required.
  • Use a computer keyboard or touch screen to enter orders and communicate with customers and co-workers.
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