Assistant Manager Golden Bee

The Broadmoor Hotel's Talent Acquisition Team•Colorado Springs, CO

3d•$60,000 - $65,000•Onsite

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. If you have a love for history, English Pubs, and providing exceptional customer service, this may be the opportunity for you. The Golden Bee Assistant Manager will assist with the overall day-to-day operations ensuring our team is trained, and guests have a wonderful dining experience. By exemplifying the highest standards, you will have the satisfaction of leading your team to create unique and memorable experiences. Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.

Requirements

High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
Ability to directly supervises front of house and back of house team members. This position will be responsible for carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems.
Experience with Microsoft Office suite (Word, Excel, Outlook).
Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times
Ability to uphold and abide by all Broadmoor policies, procedures, and safety guidelines
Enthusiastic, friendly, and energetic team member who works well with others
Strong interpersonal communication skills
Reasonable accommodations will be made for individuals with disabilities

Nice To Haves

If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Responsibilities

Direct and establish daily operational procedures of the restaurant outlet.
Manage restaurant staff through daily line-ups, on-going training, maintaining team morale and effective communication regarding policies and progressive discipline when necessary.
Schedule team members to ensure correct staffing for service and profitability.
Maintain comprehensive knowledge of food products and preparation, trends, wine, and beverages while abiding and enforcing Colorado liquor laws.
Assist with interviewing and training of new hires.
Assist with restaurant finances including budgeting, inventory, and growth of revenue streams.
Willingness to work in a fast-paced, team-oriented environment.
Uphold and abide by all Broadmoor policies, procedures, and safety guidelines (including grooming standards).