Mayfield - Retail Thrift Store Assistant Manager

Goodwill Industries of Gr. Cleveland & East Central Ohio•Mayfield Heights, OH

8d•Onsite

About The Position

Join us in making a meaningful impact in Mayfield Heights, Ohio! Help lead a Goodwill store. As an assistant store manager, you'll help the store manager run the store day-to-day. You'll also build the store's reputation as a community partner. At Goodwill, we are committed to serving our community by delivering high-quality goods, fostering a supportive environment, and maintaining an inclusive and equitable workplace. Our mission is to act as stewards of donations and the environment while celebrating success and adapting to change.

Requirements

Two-plus years of management experience, or at least six months as a Goodwill team leader
Retail sales experience or demonstrated potential for management
Strong interpersonal, communication, organization, and time management skills
Good judgment and problem-solving skills
Knowledge of merchandise such as name brands, antiques, vintage, and collectibles
Ability to identify different shades and tones of color
Experience with computers
First aid and CPR certification required (can get certified after hire)
High school diploma or GED
A valid driver's license and auto insurance
Ability to work nights, weekends, and some holidays is a must
Background check required.

Responsibilities

Run daily store operations and schedule staff.
Supervise the collection, processing, and pricing of donated goods.
Run the store in the Store Manager's absence.
Work with the Store Manager to recruit, coach, and evaluate team members, and keep HR paperwork on time
Approve time worked and manage employee attendance in agency software
Manage cash operations, including daily counts and over/short reconciliation, and handle customer disputes and exchanges
Supervise backroom warehouse management and planning
Lead your team in following safety, retail, and security policies and CARF standards
Handle day-to-day employee relations and partner with HR when needed
Review retail reports to evaluate performance and drive growth
Lead production goals and lead your team in the "You Changed a Life" campaign
Build a positive, team-focused work culture