Assistant Manager - BFS Foods 30

BFS Foods Inc•Morgantown, WV

2d•Onsite

About The Position

The Assistant Manager is responsible for store operations in conjunction with the General Manager. The role supports program execution and product implementation, maximizes store efficiency, and oversees inventory control, food service, product ordering and receiving, product rotation and quality, sanitation, preparation schedules, inspections, and follow-up. The Assistant Manager must understand all store operations and be able to serve as the senior management person when the General Manager is absent, accepting responsibility for the store and acting in the best interests of the store and its employees while meeting BFS Foods, Inc. operating guidelines. The position directly supervises store employees and works with all levels of the management team, employees, customers, and vendors. It requires customer service, employee coaching and development, scheduling, merchandising, inventory and cost control, sanitation, and store-level accounting. The Assistant Manager may need to work unscheduled hours and be available for any shift to cover for another management person.

Requirements

Understand store operations and be able to take responsibility for the store in the General Manager's absence.
Provide fast, friendly service and prepare food quickly and accurately according to company standards.
Communicate and cooperate productively with coworkers; manage multiple tasks and employees; and direct teamwork across shifts.
Have the ability to learn and work on a computer and operate an electronic cash register and other equipment.
Read, understand, write, and communicate in English.
Perform mathematical calculations for making change, shift checkouts, and vendor check-in accounting.
Check merchandise identification and pricing; stock shelves and coolers; and retrieve merchandise for customers.
Stand for periods up to 8 hours and work more than 9 hours at a time.
Enter and work in a 0-degree freezer for up to 10 minutes at a time and in a 36–40-degree cooler for up to 45 minutes at a time.
Lift, carry, and push up to 50 pounds several times per shift.
Tolerate exposure to cleaning products and sanitizing solutions.
Sweep and mop floors, dust shelves, remove and transport trash to an outside bin, clean the parking lot and surrounding grounds, and change gas price signs.
Be available to work unscheduled hours and any shift when needed to cover for another management person.

Responsibilities

Provide fast, efficient, friendly customer service; follow the GUEST program; respond to customer needs and complaints; and maintain dress-code standards.
Recruit, train, develop, coach, and evaluate store employees; support performance appraisals; communicate food-service safety and quality procedures; promote a fair and respectful store culture; and advise the General Manager of policy violations.
Attend and participate in scheduled store meetings.
Help develop store schedules, ensure appropriate labor allocation, cover shifts as needed, schedule cleaning and food preparation, and supervise and delegate work.
Assist with product ordering, order-book entries, order transmission, and adjustments to food-service product minimum and maximum levels in the POS system.
Help ensure received products meet company temperature and quality policies and alert management to food-product problems.
Meet sales, waste, and profitability objectives; maintain signage and food-service area appearance; and support promotions through signage and merchandising.
Check and adjust food-service ordering and spoilage records; conduct applicable weekly and month-end inventories; and prepare food-service products for physical inventories.
Maintain sanitation standards and inspection results; update and follow housekeeping and duty lists; ensure employees follow handwashing and glove policies; document dates and temperatures each shift; and meet food-service garbage disposal and recycling requirements.
Prepare invoices for posting, check shift audit sheets, verify cash drops and transactions, prepare and deposit daily bank deposits, enter and transmit information using the back-room PC, and organize and send required information to the home office.
Perform other similar, comparable, or related duties as required or assigned.