Assistant Manager - Wash Pike

Mr. Magic Car Wash • Bridgeville, DE

1d • $15 - $17 • Onsite

About The Position

Mr. Magic Car Wash is seeking a high-energy, efficient, and skilled Assistant Manager to join their team. As an Assistant Manager, you will play a vital role in delivering a world-class customer experience, supporting Site Managers, and running day-to-day operations. This role involves mentoring and motivating the team, driving membership sales, and stepping up as the leader when the Site Manager is off-site. Mr. Magic offers a people-centric culture, community impact, and a commitment to innovation, guided by values of integrity, respect, accountability, and teamwork.

Requirements

• High School Diploma, GED, or equivalent
• 1+ years of team leader and/or supervisory/management experience
• 1+ years of customer-facing sales or sales management experience
• Valid State Driver's License and reliable transportation
• Open Availability including weekends and holidays
• Physically able to stand, bend, walk, and lift at least 20lbs throughout your shift.
• Exceptional communicator, both verbally and in writing, with strong interpersonal skills.
• Calm under pressure; able to troubleshoot equipment issues and resolve customer concerns efficiently.
• Highly organized and efficient; comfortable juggling multiple tasks while maintaining attention to detail.
• A natural motivator who develops people instead of micromanaging and enjoys teaching others to achieve their potential.
• Demonstrated experience in supervisory roles, ideally in a customer-facing, sales-oriented environment.
• A high-energy leader with an ownership mentality who takes responsibility for site performance and coaches your team to succeed.

Responsibilities

• Assist the Site Manager in overseeing daily operations, including staff scheduling, customer service, equipment maintenance, inventory management, and financial performance.
• Supervise and coach a team of car wash attendants to ensure exceptional service, professionalism, and adherence to operational policies.
• Step in as the shift leader or acting manager when needed.
• Actively promote Mr. Magic’s membership programs, coach team members on effective sales techniques, and contribute to the achievement of sales goals.
• Participate in training and onboarding new team members; provide ongoing coaching and performance feedback to promote a culture of continuous improvement.
• Handle customer concerns with empathy and professionalism, ensuring every customer leaves with a clean, shiny car and a great experience.
• Monitor and maintain equipment; ensure compliance with health, safety, and environmental regulations; manage supplies and chemicals; and keep the site clean and well organized.
• Partner with the Site Manager and District Manager on site planning, promotional activities, and operational improvements.
• Analyze sales dashboards and operational metrics to inform decisions.

Benefits

• Competitive biweekly pay and commission
• Medical, Dental, Vision, Accident, Hospital, Life, and 401(k) with Company Match.
• Free Employee Wash Benefit
• Employee recognition programs
• Opportunities for professional development and advancement to Site Manager and beyond.
• A values-driven workplace that celebrates your achievements and supports your growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED