Assistant Manager - Bark Avenue Ankeny
About The Position
Best Friends Pet Care is seeking a dedicated, energetic Assistant Center Manager to support the Center Manager and help lead the team in creating a safe, fun, and thriving environment for pets and their owners. The role works closely with the Center Manager to keep facility operations running smoothly, maintain the company’s pet-care standards, and support happy pets, satisfied clients, and a motivated team. The Assistant Center Manager may lead operations in the Center Manager’s absence. The position oversees pet boarding, daycare, and grooming services; helps maintain cleanliness, safety, and compliance; supports inventory, payroll, scheduling, and administrative work; and assists with recruiting, training, mentoring, and developing staff. It also involves building relationships with pet parents, responding to client inquiries and feedback, and collaborating on community outreach, promotions, and marketing. The role is full-time in Ankeny, Iowa, with a listed hourly salary range of $20.00–$21.50. The posting notes that the employee must be able to lift large dogs.
Requirements
- Must be able to lift large dogs.
Responsibilities
- Partner with the Center Manager to oversee daily operations and maintain Best Friends Pet Care standards of pet care.
- Lead operations in the Center Manager’s absence.
- Ensure the facility meets cleanliness, safety, and compliance standards.
- Assist with inventory management, supply stocking, and expense management.
- Support payroll processes, scheduling, and day-to-day administrative tasks.
- Assist with recruiting, training, mentoring, and shadowing team members.
- Help create work schedules that balance business needs with team well-being.
- Promote professional development and positive staff morale.
- Build relationships with pet parents and respond professionally and enthusiastically to client inquiries, feedback, and requests.
- Collaborate on community outreach, promotions, and marketing efforts.
- Oversee pet boarding, daycare, and grooming services to ensure pets are happy, healthy, and safe.
- Monitor pet behavior and address concerns promptly and compassionately.
- Maintain detailed records of pet care, incidents, and daily routines.
Benefits
- Employee ownership through an ESOP.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
