About The Position

The Assistant Manager performs general operational duties, including operating equipment; stocking and rotating ingredients from delivery through storage, work areas, and walk-in coolers; preparing products; receiving and processing telephone and internet orders; counting inventory and completing paperwork; and cleaning equipment and the facility. The role includes on-the-job training in customer service, an interactive computer program, and hands-on practice. Customer service requires verbal and written communication with customers and coworkers by phone and in person. Delivery-related skills include safely driving the employee’s own vehicle, navigating roads and maps and handling adverse terrain or stairs at delivery sites while carrying products. The employee must be able to perform basic arithmetic accurately to make correct monetary change, with a calculator permitted.

Requirements

  • Ability to perform the stated physical activities, including standing, walking, sitting, lifting, carrying, pushing, climbing ladders or stairs, stooping or bending, crouching or squatting, reaching, and grasping.
  • Ability to use machines, tools, equipment, and work aids with the hands.
  • Ability to tolerate varying temperatures and conditions indoors and outdoors.
  • Ability to comprehend and communicate verbally and in writing with customers and coworkers by phone and in person.
  • Ability to safely drive a personal vehicle and navigate roads, maps, adverse terrain, and stairs while carrying products.
  • Ability to add, subtract, multiply, and divide accurately to make correct monetary change.

Responsibilities

  • Operate equipment.
  • Stock and rotate ingredients from delivery to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone and internet orders.
  • Count inventory and complete paperwork.
  • Clean equipment and the facility.
  • Provide customer service and communicate with customers and coworkers by phone and in person.
  • Safely drive a personal vehicle and carry products to delivery sites, navigating roads, maps, adverse terrain, and stairs.
  • Accurately calculate monetary change, using a calculator if needed.
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