Assistant Manager - Hampton, VA

Tidal Wave Auto Spa•Hampton, VA
•Onsite

About The Position

The Assistant Manager shares and assists with responsibility for the site’s facility and operations. This role helps achieve established volume, revenue, and profitability goals through leadership, self-discipline, and a results-focused approach. Assistant Managers lead by example, working alongside the team on the front line and helping create a culture of teamwork and fun. The position combines administrative duties with hands-on operational work in a fast-paced outdoor environment. It offers opportunities for professional development and advancement to higher-level management positions. The schedule is designed to support work-life balance and is flexible within a 35–45-hour workweek. Work outside normal business hours, including evenings and weekends, may be required based on company needs.

Requirements

  • At least 2 years of leadership experience.
  • Quick problem-solving and decision-making skills.
  • Ability to stand, walk, and move continuously for extended periods, up to 8–10 hours per shift.
  • Ability to perform frequent bending, kneeling, reaching, stooping, climbing, and crouching.
  • Ability to regularly lift, carry, push, or pull up to 50 pounds, and occasionally more with assistance.
  • Manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
  • Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
  • Ability to work in varying outdoor weather conditions, including heat, cold, humidity, and rain.
  • Comfort with regular exposure to water, cleaning chemicals, noise, and moving mechanical equipment.
  • Ability to communicate clearly and respond quickly to safety or operational concerns in a noisy environment.
  • Ability to perform duties safely and effectively in a fast-paced, team-oriented setting.
  • Willingness to work outside normal business hours, including evenings and weekends, based on company needs.
  • If occasional driving is required, a valid driver's license and compliance with company driving standards are required.
  • Drug screen and background check required per state guidelines.

Nice To Haves

  • Mechanical inclination and experience preferred.
  • Restaurant management experience is ideal; related skill sets are described as easily transferable.

Responsibilities

  • Assist in leading a team of 10–15 employees and fostering teamwork.
  • Help deliver an exceptional guest experience through quality, friendly service.
  • Assist with limited administrative work and quick equipment checks.
  • Assist with training and developing employees in every position.
  • Maintain a clean and organized facility, landscaping, and equipment rooms.
  • Help meet and exceed established volume, revenue, and profitability goals.
  • Perform hands-on operational duties in an outdoor car wash environment.
  • Occasionally drive for company business using a company, rental, or personal vehicle, if required.

Benefits

  • Competitive hourly pay of $18.00 with the opportunity to earn weekly commission.
  • Flexible scheduling within a 35–45-hour workweek, designed to provide work-life balance.
  • Opportunities for growth and development within the company.
  • PTO under the company’s PTO policy.
  • Eligibility for health, dental, and vision coverage, subject to a 30-day waiting period.
  • Eligibility for a 401(k), subject to plan terms.
  • Eligibility for life insurance, short- and long-term disability, hospital indemnity, critical illness, and accident coverage, subject to a 90-day waiting period.
  • Company-paid holidays.
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