Assistant Manager(04213) - 6546 Hampton Roads Pkwy

Domino's•Chesapeake, VA

14h•Onsite

About The Position

The Assistant Manager is responsible for ensuring all stores meet or exceed minimum TIPS and Domino's Pizza Standards. This includes managing food, labor, and service goals, conducting P&L reviews, and overseeing staffing and training for all team members. The role also involves ensuring repairs and maintenance are up-to-date, implementing new products and ideas seamlessly, and maintaining a minimum 4-star level for all stores. The Assistant Manager must also perform self-assessments, complete evaluations and raises as needed, and ensure all assignments, reports, and paperwork are completed accurately and turned in timely. Knowledge of all product and operational standards, safety and security procedures, and equipment functionality is crucial. Additionally, the Assistant Manager is responsible for maintaining store budgets, preparing and delivering school lunches within standards, providing accurate accountability with a paper trail, and ensuring all equipment is available and utilized correctly. Monthly inventory checks and the consistent use of systems checklists and visit books are also key responsibilities.

Requirements

Must be in perfect image according to standard.
Must know and demonstrate customer WOW steps: 1) Apologize 2) Give them what they want 3) Give them something extra.
All Pizza makers must count pepperoni and ham on every order every day no matter the topping amount when ordered.
No one is allowed to clear pizzas before it is ready to place in the oven.
Drivers must have $1 in coin change on every delivery.
Drivers must say “Let me get your change” on every order NO EXCEPTION.
No one is allowed to carry more than $20 while on the clock including personal money.
No one is allowed to have a pocket knife or any weapon while working.
Driver vehicles are to be neat and clean and in positive image while working.
Drivers are not to be routed early or checked in early from delivery.
Pizza makers must wash hands prior to making products.
Only proper procedure for products is allowed.
Every driver must have done Safe Delivery CBT.
Every order is to be repeated for accuracy and name and address confirmed.

Responsibilities

Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Ensuring food, labor, and service goals are within goal.
Conducting P&L reviews with direct supervisor each month.
Working a minimum 50-hour work week with 1 day off and 1 on-call day.
Ensuring all stores meet or exceed minimum TIPS and Domino’s Pizza Standards.
Ensuring all stores are staffed and training of all team members.
Overseeing repair and maintenance in all stores.
Implementing all new products or ideas seamlessly.
Ensuring all stores run at a minimum 4-star level.
Performing self OER’s the first week of each period and making appropriate corrections.
Completing evaluations and raises as needed and notifying paperwork and D.O.
Following through on all assignments and ensuring all reports and paperwork are turned in timely.
Ensuring all reports and paperwork at the store level is complete and accurate.
Knowing all product and operational standards.
Ensuring all safety and security procedures are followed and equipment is in working order.
Maintaining store budgets.
Preparing and delivering all school lunches within standards needed by school.
Providing accurate and detailed accountability and ensuring a paper trail exists.
Ensuring all equipment is available and utilized correctly.
Performing inventory checks on each store each month.
Utilizing systems checklists and visit books and ensuring they are in place and used.