Assistant Manager(04053) - 20 New London Tpke

Domino's Franchise•Norwich, CT

13h

About The Position

The Assistant Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, setting a strong example and ensuring that company policies and procedures are followed. The role oversees cost, inventory, and cash controls; staffing and paperwork; food management; scheduling; store standards and cleanliness; customer service; marketing; and profitability. It requires sound judgment, basic math, multitasking, and the ability to direct work and make decisions under pressure. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning the facility. On-the-job orientation and training are provided. Depending on duties, team members may also deliver products and flyers within the designated area. The work involves standing and frequent movement, handling and carrying supplies, repetitive hand tasks, and occasional climbing, bending, crouching, and reaching. Conditions can include temperature changes, hot equipment and surfaces, food odors, cornmeal dust, cramped areas, moving parts, and adverse weather during outside tasks or deliveries. Advancement opportunities may include General Manager, franchise owner, or Manager of Corporate Operations.

Requirements

Ability to exercise judgment, perform basic math, and multitask.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make decisions.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Written, verbal, and telephone communication skills, including the ability to understand and give correct written instructions and process orders in person and by phone.
Ability to enter orders using a computer keyboard or touch screen.
Ability to navigate delivery areas and adverse terrain, including stairs and multi-story buildings, while carrying products.
Valid driver's license with a safe driving record meeting company standards, for delivery duties.
Access to an insured vehicle that can be used for delivery, for delivery duties.
Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, reaching, and using hands continuously.

Responsibilities

Oversee all activities and operations during the assigned shift.
Control costs, inventory, and cash.
Manage staffing, paperwork, food, and work schedules.
Maintain store image, cleanliness, and adherence to company standards and procedures.
Provide great customer service and maintain customer relations.
Contribute to marketing and store profitability.
Set an example for the crew and ensure team members follow policies and procedures.
Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
When required, deliver products by car to customers and distribute flyers or door hangers.