Assistant Manager(04223) - 540 E. Constance Rd.

Domino's Franchise•Suffolk, VA

11h•Onsite

About The Position

The Assistant Manager is responsible for ensuring all stores meet or exceed minimum TIPS and Domino's Pizza Standards. This includes ensuring all stores are staffed, training all team members, and overseeing the repair and maintenance of all stores. The Assistant Manager also ensures new products and ideas are implemented seamlessly and that all stores run at a minimum 4-star level. They are responsible for performing self OERs (Operational Excellence Reviews) in the first week of each period and making appropriate corrections. Evaluations and raises are completed as needed, with paperwork and D.O. (District Operations) notified. The Assistant Manager must follow through on all assignments and ensure all reports and paperwork are turned in timely and are complete and accurate. They must also ensure all product and operational standards, safety and security procedures, and equipment are in working order. Additionally, they are responsible for maintaining store budgets, preparing and delivering school lunches within standards, and providing accurate and detailed accountability with a paper trail. They ensure all equipment is available and utilized correctly, and that inventory checks are performed on each store monthly, with systems checklists and visit books utilized and in place.

Requirements

Minimum 50-hour work week.
1 day off per week.
1 on-call day per week.
Must have $1 in coin change on every delivery.
Must say “Let me get your change” on every order.
No one is allowed to carry more than $20 while on the clock, including personal money.
No one is allowed to have a pocket knife or any weapon while working.
Driver vehicles are to be neat and clean and in positive image while working.
Drivers are not to be routed early or checked in early from delivery.
Pizza makers must wash hands prior to making products.
Only proper procedure for products is allowed.
Every driver must have done Safe Delivery CBT.
Every order is to be repeated for accuracy and name and address confirmed.
Must have knowledge of all product and operational standards.
All safety and security procedures must be followed.
Equipment must be in working order.

Nice To Haves

Customer WOW steps: 1) Apologize 2) Give them what they want 3) give them something extra.
Count pepperoni and ham on every order every day no matter the topping amount when ordered.
Self OER’s are performed 1st week of each period and that appropriate corrections are made.
Evaluations and raises are completed as needed and paperwork and D.O. notified.
Follow through of all assignments as well as insuring all reports and paperwork is turned in timely.
That all reports and paperwork at the store level is complete and accurate.
Store Budgets Maintained.
All school lunches are prepared and delivered within standards needed by school.
Provide accurate and detailed accountability and insure paper trail exists.
All equipment is available and utilized correctly.
Inventory checks performed on each store each month.
Systems checklist and visit books utilized and in place and used.

Responsibilities

Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Being in perfect image according to standard.
Knowing and demonstrating customer WOW steps: 1) Apologize 2) Give them what they want 3) give them something extra.
Counting pepperoni and ham on every order every day, no matter the topping amount when ordered.
Ensuring drivers have $1 in coin change on every delivery.
Drivers saying “Let me get your change” on every order.
Ensuring no one is allowed to carry more than $20 while on the clock, including personal money.
Ensuring no one is allowed to have a pocket knife or any weapon while working.
Ensuring driver vehicles are neat and clean and in positive image while working.
Ensuring drivers are not routed early or checked in early from delivery.
Washing hands prior to making products.
Following proper procedure for products.
Ensuring every driver has completed Safe Delivery CBT.
Repeating every order for accuracy and confirming name and address.
Responsible for all results in assigned stores.
Ensuring food, labor, and service goals are within goal.
P&L review with direct supervisor each month.
Maintaining a minimum 50-hour work week with 1 day off and 1 on-call day.
Ensuring all stores meet or exceed minimum TIPS and Domino’s Pizza Standards.
Ensuring all stores are staffed and training of all team members.
Overseeing repair and maintenance in all stores.
Implementing all new products or ideas seamlessly.
Ensuring all stores run at a minimum 4-star level.
Performing self OER’s the 1st week of each period and making appropriate corrections.
Completing evaluations and raises as needed and notifying paperwork and D.O.
Following through on all assignments and ensuring all reports and paperwork are turned in timely.
Ensuring all reports and paperwork at the store level are complete and accurate.
Knowing all product and operational standards.
Ensuring all safety and security procedures are followed and equipment is in working order.
Maintaining store budgets.
Preparing and delivering all school lunches within standards needed by school.
Providing accurate and detailed accountability and ensuring a paper trail exists.
Ensuring all equipment is available and utilized correctly.
Performing inventory checks on each store each month.
Utilizing systems checklists and visit books and ensuring they are in place and used.