Assistant Store Manager (Full-time) - Newberry, SC

Hibbett•Newberry, SC

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches to accomplish store goals. The role requires knowledge of each product area or department and adherence to the policies, procedures, and standards in the visual manual. The Assistant Manager is passionate about providing outstanding customer service and promoting store merchandise. In the Store Manager’s absence, the Assistant Manager assumes supervisory control and is trained in Store Manager responsibilities. The position supports asset protection, sales, restocking, merchandising, ordering, scheduling, recruiting, training, employee evaluation, inventory awareness, and profitability across departments. It provides guidance to employees and customers, maintains quality customer service, handles administrative duties as needed, and promotes Hibbett I City Gear services and merchandise. The Assistant Manager also follows company policies and procedures and helps protect company assets and financial information by supporting effective internal controls and reporting potential fraud risks.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience, preferably in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling Hibbett I City Gear assets.
Consult with the Store Manager on action plans for departmental and overall store responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability in all departments.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell Hibbett I City Gear services and merchandise.
Perform general administrative duties as needed and train in Store Manager responsibilities.
Follow company policies, procedures, and standards listed in the operations, personnel, visual, and customer service manuals and company memos.
Protect company assets and financial information by ensuring effective internal controls and informing management or appropriate officials of potential fraud risks.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.