Assistant Manager 1
About The Position
In conjunction with the Store Manager, the Assistant Manager helps manage all operational aspects of a store according to company policies and procedures. The role helps ensure the store operates in a way that optimizes sales and profitability and reflects a consistent Commercial Tire image to customers. The Assistant Manager trains and supervises employees, supports safety and operational compliance, completes daily accounting tasks, coordinates product and on-the-job training, and maintains high standards of customer service. The position also supports sales goals, adequate staffing, store cleanliness, and the company's in-shop vehicle inspection process.
Requirements
- Valid driver's license and an insurable driving record.
- Two years of related experience in the tire industry.
- Knowledge of Word, Excel, and Outlook.
- Ability to meet the essential physical and environmental functions of the position, with or without reasonable accommodation.
Nice To Haves
- High school diploma or equivalent, plus some college or technical school.
Responsibilities
- Ensure employees attend monthly safety meetings, follow company safety goals, report accidents, and complete required documentation.
- Train and supervise employees; assign schedules and duties; and resolve grievances and disciplinary issues.
- Lead store audits as needed and maintain knowledge of all facets of the store environment and operations.
- Complete daily accounting tasks, including invoices, re-bills, End-of-Days, night deposits, and inventory receipts, according to company policy.
- Coordinate and conduct product knowledge training, ensure on-the-job training programs are applied, and participate in training workshops as directed.
- Maintain high customer service and satisfaction; communicate its importance to employees and ensure customer complaints are resolved promptly.
- Ensure telephones are answered promptly and courteously.
- Ensure all expected work at the location is completed and staffing is adequate for store volume.
- Ensure safety, store hours, cleanliness, and personnel matters comply with company policy.
- Provide customers with knowledgeable, courteous, and prompt service that is sensitive to their needs.
- Promote safe work practices and company safety guidelines; support safety audits and monitor safety performance measures.
- Identify sales opportunities and achieve unit sales goals in assigned areas.
- Support operational and safety compliance scores in company audits.
- Support Commercial Tire safety standards and the in-shop vehicle inspection process.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Stock ownership opportunities
- 401(k) plan
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
