Part-Time Assistant Manager (Retail/Storage) - NC05

Prime Storage Group • Asheville, NC

1d • $18 - $20 • Onsite

About The Position

Join Prime Storage Group as an Assistant Manager at a self-storage facility. The role combines customer service and sales with facility operations and routine property maintenance. Responsibilities include renting storage units and related products, converting inquiries into rentals, managing account payments and collections, making bank deposits, helping customers choose appropriately sized units, and resolving customer issues. The Assistant Manager also helps maintain the facility’s cleanliness, appearance, and security through inspections and routine maintenance.

The position is part-time and pays $18.00–$20.00 per hour, with bonus opportunities. Candidates must be available to travel and work at various locations. Most facilities close by 6:00 p.m. and are closed on Sundays.

Requirements

• 1–2 years of relevant work experience in a fast-paced, customer-facing environment.
• High school diploma or GED.
• Excellent interpersonal and communication skills, in person and over the phone.
• Ability to work effectively independently and as part of a team.
• Technical aptitude and ability to learn new applications and point-of-sale systems.
• Proficiency in Microsoft products such as Outlook.
• Physical ability to perform routine maintenance duties daily.
• Ability to lift 50 pounds.
• Valid driver's license, insurance, and reliable transportation.
• Availability to travel and flexibility to work at various locations.

Responsibilities

• Rent out self-storage units, parking spaces, and related products.
• Convert telephone and walk-in inquiries into rentals.
• Maintain accounts receivable by pursuing collections, posting payments, and processing transactions.
• Deliver daily bank deposits accurately and on time.
• Upsell moving products and assist customers with unit-sizing decisions.
• Greet customers promptly, enthusiastically, and professionally.
• Explain and sell property features and benefits.
• Resolve customer issues in a timely and effective manner.
• Deliver exceptional customer service and contribute to positive customer reviews and feedback in alignment with company standards and performance expectations.
• Maintain company standards for facility cleanliness and appearance.
• Inspect the property, including performing lock checks.
• Perform routine maintenance duties, including assessing areas of need, cleaning bathrooms, the office, and hallways, weeding, operating power tools, and changing light bulbs.
• Perform other duties as assigned.

Benefits

• Healthy work/life balance; most facilities close by 6:00 p.m. and are closed on Sundays.
• Competitive pay and bonus opportunities.
• Health, dental, life, vision, short-term disability, and long-term disability insurance.
• 401(k) program with company matching.
• Paid time off and paid holidays.
• Career advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED