Part-Time Assistant Manager (Retail/Storage) - AZ04

Prime Storage Group • Phoenix, AZ

2d • $19 - $21 • Onsite

About The Position

The Assistant Manager works at Prime Storage Group self-storage facilities, handling rentals, sales, customer service, account payments and collections, and property upkeep. The role involves renting storage units, parking spaces, and related products; responding to customer inquiries; recommending moving products and unit sizes; resolving customer issues; and maintaining the property’s cleanliness and appearance. The position is part-time and requires floating between locations, including 9220 W. Indian School Rd, Phoenix, AZ 85037.

Requirements

• 1–2 years of relevant work experience in a fast-paced, customer-facing environment.
• High school diploma or GED.
• Excellent interpersonal and communication skills, in person and over the phone.
• Ability to work effectively independently and as part of a team.
• Technical aptitude and ability to learn new applications and point-of-sale systems.
• Proficiency in Microsoft products such as Outlook.
• Physical ability to perform routine maintenance duties daily.
• Ability to lift 50 pounds.
• Valid driver’s license, insurance, and reliable transportation.
• Availability for travel and flexibility to work at various locations.

Responsibilities

• Rent self-storage units, parking spaces, and other related products.
• Convert telephone and walk-in inquiries into rentals.
• Maintain accounts receivable by pursuing collections, posting payments, and processing transactions.
• Deliver daily bank deposits accurately and on time.
• Upsell moving products and assist customers with unit-sizing decisions.
• Greet customers promptly, enthusiastically, and professionally.
• Explain and sell the features and benefits of the property.
• Resolve customer issues in a timely and effective manner.
• Deliver exceptional customer service and contribute to positive customer reviews and feedback in line with company standards and performance expectations.
• Ensure company cleanliness and appearance standards are met.
• Inspect the property, including performing lock checks.
• Perform other duties as assigned.
• Perform routine maintenance, including walking the property to identify needs, cleaning bathrooms, offices, and hallways, weeding, operating power tools, changing light bulbs, and other maintenance tasks.
• Float and work at various locations, including 9220 W. Indian School Rd, Phoenix, AZ 85037.

Benefits

• Healthy work/life balance; most facilities close by 6:00 pm and are closed on Sundays.
• Competitive pay and bonus opportunities.
• Health insurance.
• Dental insurance.
• Life insurance.
• Vision insurance.
• Short-term disability insurance.
• Long-term disability insurance.
• 401(k) program with company matching.
• Paid time off.
• Paid holidays.
• Career advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED