Assistant Manager Plum Market Kitchen | Detroit Metro Airport Location

Paradies Lagardère•Romulus, MI

13d•Onsite

About The Position

Plum Market Kitchen, located in the Detroit Metro Airport, is seeking a passionate and dedicated individual to join our team as an Assistant Manager. Our mission is to provide the highest quality All Natural, Organic, Local, and Specialty Grocery items to our Customers, helping them lead a better lifestyle. As an Assistant Manager, you will play a key role in delivering exceptional customer service and ensuring the smooth operation of our store.

Requirements

Previous successful leadership experience, preferably in a retail, grocery or dining environment.
Strong passion for providing exceptional customer service and delivering the best possible shopping experience.
Excellent verbal and written communication skills, with the ability to effectively interact with Customers, Team Members, and Store Leadership.
Proficiency in Microsoft Suite and ability to adapt to new software and technology platforms.
Detail-oriented and able to manage multiple projects simultaneously while maintaining a high level of accuracy.
Ability to work a flexible schedule, including weekends and evenings, and stand and walk for extended periods.
Ability to lift loads up to 50 lbs. unassisted, bend, stoop, and perform physical tasks associated with the role.

Nice To Haves

Perishable product experience is preferred but not required.

Responsibilities

Emphasize and role model Plum Market's Customer Service standards to create an outstanding shopping experience for our Customers.
Onboard, train, and motivate positive and motivated Team Members, fostering a culture of excellence and inclusivity.
Support the store leadership in managing all areas of store operations, including margin, payroll, safety audits, weights and measures, and sanitation.
Ensure quality execution and adherence to Plum Market Policies in each department, monitoring compliance requirements.
Work closely with the store leadership to communicate effectively and provide updates on store performance.
Teach, coach, and hold Team Members accountable to Plum Market policies and standard operating procedures.
Identify hiring needs, conduct interviews, and select qualified candidates who align with Plum Market's values.
Assist in the creation and implementation of training programs to enhance Team Members' product knowledge and customer service skills.
Collaborate with the Leadership team to achieve store goals, including margin targets, payroll management, and customer satisfaction.
Demonstrate a positive attitude and foster a collaborative and inclusive work environment where everyone feels welcomed and valued.