Assistant Manager (Fords Pointe Apts!)

Palms Associates • Savannah, GA

3d • Onsite

About The Position

Fords Pointe Apartments & Townhomes is seeking a dependable Assistant Manager who is a strong leader, collaborative team player, and committed professional valuing stability and long-term employment. The ideal candidate takes pride in delivering exceptional resident service and is eager to play an active role in helping the community and its team thrive. Palms Associates builds, owns, and manages its communities, offering consistent leadership and long-term stability. With over 60 years of service, Palms provides a stable and rewarding work environment, with an average associate tenure of over 7 years.

Requirements

• 1+ years of property management experience required
• Strong customer service, communication, and organizational skills
• Ability to prioritize effectively and adapt to changing demands
• Proven success assisting with delinquent rent collections
• Commitment to delivering outstanding service to prospective and current residents
• Ability to work weekends and maintain a flexible schedule as needed
• Bilingual candidates encouraged to apply

Nice To Haves

• Professional designations such as CAM, CAPS, NALP/CALP preferred
• Experience with Yardi and Revenue Management software a plus

Responsibilities

• Assist the Property Manager in leasing, collections, resident services, revenue growth, and compliance with legal and company policies
• Contribute to revenue growth by identifying creative ways to set the community apart
• Execute marketing initiatives through social media and community outreach promotions
• Lead by example in delivering exceptional customer service to drive resident retention
• Set clear expectations with residents regarding timely payment of balances owed
• Proactively work to minimize delinquent rent
• Participate in company-wide training programs to maintain compliance and enhance professional development
• Collaborate with the maintenance team to achieve overall property goals
• Step in to manage the property in the Manager’s absence

Benefits

• Monthly and holiday bonus opportunities
• Housing discount
• $1,000 / $1,500 employer HSA contributions
• 401(k) with 4% company match plus historically 6% profit sharing (immediately vested)
• Health, Vision, Dental, Life & Disability Insurance
• Flexible Spending Accounts
• Generous PTO, Wellness Day, Floating Holiday, and Community Service Day
• Grace Hill learning platform and career advancement opportunities across 23 communities throughout the Southeast

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed