Assistant Manager (Fords Pointe Apts!)

Palms Associates, LLC•Savannah, GA
•Onsite

About The Position

Fords Pointe Apartments & Townhomes is seeking a dependable Assistant Manager who is a strong leader, collaborative team player, and committed professional valuing stability and long-term employment. The ideal candidate takes pride in delivering exceptional resident service and is eager to play an active role in helping the community and its team thrive. Palms Associates, a company that builds, owns, and manages its communities, offers consistent leadership, long-term stability, and invests in its people. With over 60 years of service, Palms provides a stable and rewarding work environment, evidenced by an average associate tenure of over 7 years.

Requirements

  • 1+ years of property management experience required
  • Strong customer service, communication, and organizational skills
  • Ability to prioritize effectively and adapt to changing demands
  • Proven success assisting with delinquent rent collections
  • Commitment to delivering outstanding service to prospective and current residents
  • Ability to work weekends and maintain a flexible schedule as needed

Nice To Haves

  • Professional designations such as CAM, CAPS, NALP/CALP preferred
  • Experience with Yardi and Revenue Management software a plus
  • Bilingual candidates encouraged to apply

Responsibilities

  • Assist the Property Manager in leasing, collections, resident services, revenue growth, and compliance with legal and company policies.
  • Contribute to revenue growth by identifying creative ways to set the community apart.
  • Execute marketing initiatives through social media and community outreach promotions.
  • Lead by example in delivering exceptional customer service to drive resident retention.
  • Set clear expectations with residents regarding timely payment of balances owed.
  • Proactively work to minimize delinquent rent.
  • Participate in company-wide training programs to maintain compliance and enhance professional development.
  • Collaborate with the maintenance team to achieve overall property goals.
  • Step in to manage the property in the Manager’s absence.

Benefits

  • Monthly and holiday bonus opportunities
  • Housing discount
  • $1,000 / $1,500 employer HSA contributions
  • 401(k) with 4% company match plus historically 6% profit sharing (immediately vested)
  • Health, Vision, Dental, Life & Disability Insurance
  • Flexible Spending Accounts
  • Generous PTO, Wellness Day, Floating Holiday, and Community Service Day
  • Grace Hill learning platform and career advancement opportunities across 23 communities throughout the Southeast
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