Assistant Manager

Coffee Cup Fuel Stops • Summit, SD

2d • Onsite

About The Position

At Coffee Cup Travel Plazas, our team is our most important guest! This isn’t just a job. It’s an opportunity to grow, lead, and be part of a hardworking team that values community, teamwork, efficiency, accountability, and autonomy. We create a positive, fast-paced environment where both our team members and guests succeed. The Evening Assistant Manager of the TA Truck Service Center directs and coordinates evening operations of the truck service department by promoting a safe, efficient, and guest-focused environment. This position supports technicians and service advisors while helping ensure high-quality service, strong communication, and smooth shop operations during evening business hours.

Requirements

• Strong work ethic and leadership ability.
• Strong communication and problem-solving skills.
• Excellent customer service skills with a people-focused mindset.
• Ability to work in a fast-paced service environment.
• Ability to adapt to changing operational needs and priorities.
• Entrepreneurial mindset with strong attention to detail.
• Willingness to work a flexible evening schedule, including weekends and holidays as needed.
• Ability to understand and carry out oral and written instructions.
• Ability to maintain cooperative working relationships with team members, vendors, and guests.
• Demonstrate sensitivity to and respect for a diverse workforce and customer base.
• Must be able to properly lift, pull, and/or push up to 50 pounds.
• Must be able to stand and walk for extended periods during an eight (8) hour shift or longer as needed.
• Frequent standing, stooping, bending, reaching, and movement throughout the shop and service areas.
• Ability to work in varying temperatures and shop environments.
• Perform basic mathematical calculations and accurately complete paperwork and computer-based tasks.

Nice To Haves

• Mechanical or truck service experience preferred, but not required.
• Scholarship opportunities for recent grads and children of team members (select locations)

Responsibilities

• Oversee evening shift operations within the TA Truck Service Center.
• Support and guide technicians, service advisors, and team members throughout the shift.
• Help maintain workflow efficiency to minimize downtime for professional drivers and fleet guests.
• Assist with scheduling and labor management to align with operational needs and budget goals.
• Ensure excellent customer service is provided to all guests and drivers.
• Promote teamwork, accountability, and a positive work environment.
• Train, motivate, mentor, and develop team members to meet company and service standards.
• Ensure all Coffee Cup Travel Plaza and TA Truck Service policies, procedures, and safety standards are followed.
• Monitor shop cleanliness, organization, and overall appearance.
• Assist in safeguarding company assets, inventory, tools, equipment, and cash handling procedures.
• Ensure work orders, invoices, inspections, and required paperwork are completed accurately and timely.
• Work closely with vendors, parts suppliers, and internal departments to support shop operations.
• Help minimize controllable expenses through proper inventory handling and operational efficiency.
• Respond professionally and effectively to guest concerns and operational challenges.
• Complete additional duties and projects assigned by the General Manager promptly, cooperatively, and accurately.

Benefits

• Weekly pay
• 401(k) with company match
• Paid Time Off
• Premium pay for overnight shifts
• Opportunities for wage increases (after certifications & annual merit review)
• Scholarship opportunities for recent grads and children of team members (select locations)
• Employee Assistance Program (EAP)
• Coffee Cup Wellness Program
• Team recognition rewards
• Free birthday meal
• 50% shift meal discount
• Referral bonuses
• Years of Service gifts & bonuses
• Free coffee & fountain drinks while on shift
• Corporate Coaching for personal & professional growth
• Company-sponsored health plan
• Health Savings Account (HSA)
• Vision, Dental, & Life Insurance
• Flexible Spending Accounts (medical & childcare)
• Short-Term Disability coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed