AE6407- Kingston NY Assistant Manager

Valvoline Oil/Mr. Sparkle Car Wash•City of Kingston, NY

7d•Onsite

About The Position

Valvoline Instant Oil Change is currently looking for Assistant Managers. This role offers a starting salary of $20.00, with an increase to $21.00 for those holding a NY State Inspectors license. The Assistant Manager (AM) works under the direction of a Service Center Manager (SCM) and assists in various aspects of customer care, facility maintenance, and merchandising. The AM ensures equipment is in proper working order, housekeeping standards are met, and follows all policies and procedures related to POS transactions, inventory, and returns. They collaborate with the management team to address customer service issues and drive sales goals through personal engagement and coaching of team members. The AM also monitors productivity, workflow, and safety, communicates effectively with all stakeholders, and acts as the primary supervisor in the absence of management. This role involves key holding responsibilities for opening and closing procedures, and other duties as assigned.

Requirements

Previous management experience a must
Learn new skills to get promoted quickly and start a great career!
Under the direction of a Service Center Manager (SCM), an AM assists in various aspects of customer care, facility maintenance and merchandising activities
Ensures equipment is in proper working order and housekeeping standards are being met
Follows all policies / procedures related to point of sale (POS) transactions, inventory integrity, reverse logistics, cash, credit, checks, refunds and return policies
Works with the management team to react to customer service issues, guest complaints, and / or business opportunities
Drives sales goals for service center operation, through personal engagement with guests and by observing / coaching fellow team members on their customer interactions
Assists in monitoring productivity, workflow and procedures with an emphasis on efficiency, thoroughness and safety in the service center
Effectively communicates with all team members, management, and customers
In the absence of any management, the AM will act as the primary supervisor for the service center, observing / coordinating operational activities
Key holder responsible for basic and detailed opening / closing responsibilities
Other duties as assigned

Nice To Haves

NY York State Inspectors license

Responsibilities

Learn new skills to get promoted quickly and start a great career!
Assist in various aspects of customer care, facility maintenance and merchandising activities.
Ensure equipment is in proper working order and housekeeping standards are being met.
Follow all policies / procedures related to point of sale (POS) transactions, inventory integrity, reverse logistics, cash, credit, checks, refunds and return policies.
Work with the management team to react to customer service issues, guest complaints, and / or business opportunities.
Drive sales goals for service center operation, through personal engagement with guests and by observing / coaching fellow team members on their customer interactions.
Assist in monitoring productivity, workflow and procedures with an emphasis on efficiency, thoroughness and safety in the service center.
Effectively communicate with all team members, management, and customers.
Act as the primary supervisor for the service center in the absence of any management, observing / coordinating operational activities.
Perform basic and detailed opening / closing responsibilities as a key holder.
Perform other duties as assigned.