Assistant Manager(04224) - 2807 E. Virginia Beach Blvd.

Domino's•Norfolk, VA

2d•Onsite

About The Position

The Assistant Manager is responsible for ensuring all stores meet or exceed minimum TIPS and Domino's Pizza Standards. This includes ensuring all stores are staffed, training team members, maintaining repairs and maintenance, implementing new products and ideas seamlessly, and ensuring all stores run at a minimum 4-star level. The Assistant Manager is also responsible for performing self OERs, completing evaluations and raises as needed, and ensuring all reports and paperwork are turned in timely and are accurate. They must also ensure all product and operational standards, safety and security procedures are followed, and equipment is in working order. Additionally, they are responsible for maintaining store budgets, preparing and delivering school lunches within standards, and providing accurate and detailed accountability with a paper trail. All equipment must be available and utilized correctly, and inventory checks must be performed on each store monthly. Systems checklists and visit books must be utilized and in place.

Requirements

Being in perfect image according to standard.
Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra.
All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered.
No one is allowed to clear pizzas before it is ready to place in the oven.
Drivers must have $1 in coin change on every delivery.
Drivers must say “Let me get your change” on every order NO EXCEPTION.
No one is allowed to carry more than $20 while on the clock including personal money.
No one is allowed to have a pocket knife or any weapon while working.
Driver vehicles are to be neat and clean and in positive image while working.
Drivers are not to be routed early or checked in early from delivery.
Pizza makers must wash hands prior to making products.
Only proper procedure for products is allowed.
Every driver must have done Safe Delivery CBT.
Every order is to be repeated for accuracy and name and address confirmed.
Responsible for all results in assigned stores.
Minimum 50 hour work week with 1 day off and 1 on call day.

Responsibilities

Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Ensuring food, labor, and service goals are within goal.
P&L review with direct supervisor Each Month.
Insuring all stores meet or exceed minimum TIPS and Domino’s Pizza Standards.
Insure all stores are staffed and training of all team members.
Repair and maintenance in all stores is maintained.
For insuring all new products or ideas are implemented seamlessly.
Insuring all stores run at a minimum 4 star level.
Self OER’s are performed 1st week of each period and that appropriate corrections are made.
Evaluations and raises are completed as needed and paperwork and D.O. notified.
Follow through of all assignments as well as insuring all reports and paperwork is turned in timely.
That all reports and paperwork at the store level is complete and accurate.
Knowing of all product and operational standards.
All safety and security procedures are followed and equipment is in working order.
Store Budgets Maintained.
All school lunches are prepared and delivered within standards needed by school.
Provide accurate and detailed accountability and insure paper trail exists.
All equipment is available and utilized correctly.
Inventory checks performed on each store each month.
Systems checklist and visit books utilized and in place and used.