Assistant Store Manager (Full-time) - Snellville, GA

Hibbett•Snellville, GA

13d•Onsite

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches to meet store goals. The role requires knowledge of each product area or department, adherence to policies, procedures, and visual standards, and a commitment to outstanding customer service and promoting merchandise. The Assistant Manager assumes supervisory control when the Store Manager is absent and is trained in Store Manager responsibilities. The Assistant Manager supports personnel recruiting, training, and evaluation; provides guidance to employees and customers; monitors inventory, sales statistics, and expenses; and helps ensure department standards and profitability. The role also involves maintaining customer service, completing administrative duties, protecting company assets and financial information, and supervising employees when the Store Manager is absent.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure department responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards.
Protect company assets and financial information by ensuring effective internal controls and informing management or appropriate officials of potential fraud risks.
Perform general administrative duties and train in Store Manager responsibilities.
Supervise employees in the Store Manager’s absence, including interviewing and training, planning and assigning work, directing employees, and resolving problems.