Assistant Manager (03042) - 127 North Street
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. They set an example for the crew, follow company policies and procedures, and ensure team members do the same. The role covers staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, customer service, and profitability. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery tasks may include taking products by car to customers and delivering flyers and door hangers. The role requires access to an insured vehicle and a valid driver’s license with a safe driving record that meets company standards.
Requirements
- Ability to exercise judgment, perform math, and multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Written, verbal, and telephone communication skills to take and process orders and communicate with customers and coworkers.
- Ability to comprehend and give correct written instructions.
- Ability to enter orders using a computer keyboard or touch screen.
- Navigational skills to read a map and locate addresses within the designated delivery area.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver’s license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Ability to meet the physical requirements of the role, including standing, walking, lifting and carrying supplies, reaching, bending, occasional crouching or squatting, and navigating stairs or ladders.
- Ability to navigate adverse terrain and delivery sites, including multi-story buildings and private homes.
- Transportation to and from work.
Responsibilities
- Manage all operations and responsibilities during the assigned shift.
- Control costs, inventory, and cash, and manage customer relations.
- Set an example for the crew and ensure compliance with company policies and procedures.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain store image, standards, and cleanliness.
- Provide great customer service and maintain attendance and punctuality.
- Support marketing and store profitability.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
