About The Position

The Assistant Manager is an hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way that is consistent with our mission statement and policies. This role involves upholding and administering all theatre policies, training, developing, coaching, and supervising non-management employees, and performing all staff positions as required. The Assistant Manager will also operate all projection and audio-visual equipment, maintain knowledge of booth and projection technology, ensure alcohol certification is current where applicable, and monitor risk management concerning employee and patron safety, loss prevention, and emergency situations. Ensuring guest satisfaction, managing daily financial transactions (counting, depositing, reconciling receipts), and maintaining compliance with dress code and company policies are key responsibilities. The role also includes controlling costs, supervising theatre maintenance, marketing and promotions, and scheduling movie show times. Additional duties may be assigned by the General Manager or other senior managers.

Requirements

  • High School Diploma or equivalent (if not currently a high school student).
  • At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof.
  • Must be of legal age to sell and serve alcohol if assigned duties include selling/serving alcohol.
  • Must complete Regal Responsible Beverage Server training on Regal Online University.
  • Possess good public speaking skills.
  • Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc.
  • Listen effectively, respond clearly and directly, and ability to explain information to others.
  • Perform calculations with speed and accuracy, and identify and correct errors.
  • Identify problems, gather relevant data, and note possible causes of problems.
  • Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
  • Take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision.
  • Perform under pressure and/or opposition.
  • Proven experience with PC platforms and knowledge of basic office programs including e-mail, word processing and spreadsheets.
  • Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail.
  • Use tools and equipment with dexterity, and perform mechanical tasks as necessary.
  • Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others.
  • Establish goals, budget time, and set priorities to achieve desired objectives.
  • Directly supervises an unspecified number of employees.
  • Carries out supervisory responsibilities in accordance with Regal's policies and applicable laws.
  • Responsibilities include training and coaching employees; planning, assigning, and directing work; appraising performance; rewarding, addressing complaints, resolving problems, and disciplining of employees.
  • As directed by the General Manager, responsibilities may include interviewing and hiring.
  • Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
  • Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
  • Regularly required to lift up to 60 lbs.
  • Vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Nice To Haves

  • Completion of management certification program.
  • Reviewed and understand the ROM.
  • Potential leadership and/or management skills to theatre management, which is subject to VP approval.

Responsibilities

  • Upholding and administering all theatre policies.
  • Training, developing, coaching, and supervising non-management employees.
  • Performing all staff positions as required.
  • Operating all projection and audio-visual equipment, including hardware, software, and film handling.
  • Maintaining working knowledge of all systems within facility in Booth and Projection technology.
  • Ensuring required alcohol certification and training are current where applicable.
  • Monitoring risk management as it pertains to the theatre, including employee and patron safety, loss prevention, and emergency situations.
  • Ensuring guest satisfaction.
  • Counting, depositing, and reconciling all receipts taken in during a business day.
  • Controlling costs, including direct operating expenses.
  • Purchasing and ordering concession and café stock and other supplies.
  • Supervising theatre maintenance (building and grounds).
  • Performing minor repairs and obtaining qualified personnel for large maintenance concerns.
  • Marketing and promotions of feature film engagements.
  • Scheduling of movie show times and timely delivery of show times to all proper channels.
  • Administering all applicable paperwork and upholding all company policies as they pertain to Human Resources.
  • Interviewing, hiring, scheduling, coaching, counseling, suspending, and terminating employees (with oversight and consultation).

Benefits

  • Medical and prescription coverage with company contributions.
  • Life insurance.
  • Disability insurance.
  • Dental insurance options.
  • Vision insurance options.
  • Supplemental Life insurance options.
  • Accident insurance.
  • Critical Illness insurance.
  • Hospital Indemnity insurance.
  • Vacation time.
  • Sick leave.
  • Free movie passes.
  • Discounted concessions.
  • 401(k) retirement plan with company match (eligibility after age 21 and six months of service).
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