Legacy Coffee PT Assistant Manager
About The Position
Legacy Coffee is seeking an Assistant Manager to serve as a key leader within the coffee shop. This role involves supporting the Coffee Shop Manager in daily operations and team development. The Assistant Manager will become fully cross-trained in management responsibilities to confidently oversee the shop when the manager is unavailable. This position also involves leading by example behind the bar, creating an exceptional customer experience, supporting baristas, and helping maintain the culture and mission of Legacy Coffee. A significant aspect of the role is serving as a spiritual leader and mentor, particularly for the women on the team, helping cultivate an environment that reflects the values of Long Hollow Church. The Assistant Manager will assist with onboarding and training new team members, coaching baristas on various standards, and helping resolve team concerns. Operational duties include assisting with scheduling, inventory management, ordering, operational planning, ensuring opening/closing procedures are followed, maintaining shop cleanliness, and assisting with financial tasks such as tracking expenses, organizing documentation, and monitoring product usage for cost savings. The role emphasizes leading from the front, interacting with guests, creating a welcoming environment, addressing customer concerns professionally, and ensuring excellent service that reflects Christian hospitality. Maintaining high standards for beverage quality and customer service, training team members on operational standards, and developing systems for consistency are also key responsibilities. Reinforcing accountability and attention to detail among staff is expected.
Requirements
- Previous leadership experience in coffee, hospitality, retail, or a related field
- Strong interpersonal and communication skills
- Ability to lead and develop others with humility, grace, and accountability
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Specialty coffee experience
- Experience training and coaching employees
- Basic knowledge of budgeting, expense tracking, and administrative tasks
- Experience leading teams within a ministry or church environment
- Organized and detail oriented
- Ability to lead with grace and accountability
- Is a Christ-follower with a personal commitment to Jesus Christ as their Lord and Savior
- Demonstrates integrity and professional conduct in all interactions
- Shows flexibility and adaptability in a ministry environment
- Exhibits patience, care, and respect when working with other staff and church members
- Maintains a positive, engaging attitude that creates a welcoming environment
Responsibilities
- Serve as a key leader within Legacy Coffee by supporting the Coffee Shop Manager in both daily operations and team development
- Become fully cross-trained in management responsibilities to confidently oversee the shop when the manager is unavailable
- Lead by example behind the bar creating an exceptional customer experience, supporting baristas and helping maintain the culture and mission of Legacy Coffee
- Serve as a spiritual leader and mentor, particularly for the women on the team, helping cultivate an environment that reflects the values of Long Hollow Church
- Assist with onboarding and training new team members
- Coach baristas on cleaning standards, workflow efficiency, hospitality, and professionalism
- Help resolve team concerns and communicate effectively with the Coffee Shop Manager
- Assist with scheduling, inventory management, ordering, and operational planning as needed
- Ensure all opening, closing, and daily operational procedures are completed properly
- Help maintain shop cleanliness, organization, and operational excellence
- Assist with tracking expenses and maintaining accurate records
- Help organize receipts, invoices, and financial documentation
- Support the Manager with bill management and budget-related tasks
- Monitor product usage and identify opportunities for cost savings and efficiency
- Lead from the front by regularly working behind the bar and interacting with guests
- Create a welcoming and hospitable environment for church attendees and community members
- Address customer concerns professionally and graciously
- Ensure every guest receives excellent service that reflects Christian hospitality
- Maintain high standards for beverage quality and customer service
- Train team members on cleaning procedures, food safety, and operational standards
- Help develop systems that ensure consistency across all areas of the shop
- Reinforce accountability and attention to detail among staff
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
