Wendy's Assistant Manager

Toot'n Totum • Amarillo, TX

3d • Onsite

About The Position

The Assistant General Manager (AGM) will manage daily operations and staff of a Wendy’s restaurant. The AGM will lead, interview, select, direct, train and develop all Shift Managers, Team Trainers and Crew Members with the support of the GM or DM. The AGM will work with the GM or DM to establish store priorities; develop and execute store plans; implement actions plants to improve store ratings. The AGM will appropriately utilize the Customer Experience Playbook and will put emphasis on “Delight Every Customer”. General responsibilities include, but are not limited to: Ensuring People Excellence culture through developing crew members to maximize their contributions and future promotional opportunities by executing proper training and development through current systems and practices; utilizing ongoing systems for recruiting, developing and acknowledging store management and crew.

Requirements

• 18 years of age or older
• Able to stand for prolonged periods of time up to 8 hours
• Able to multi-task
• Able to take and give direction
• Work well in a team environment with strong Guest orientation focus
• Able to work days, evenings, weekends, and holidays

Responsibilities

• Manage daily operations and staff of a Wendy’s restaurant.
• Lead, interview, select, direct, train and develop all Shift Managers, Team Trainers and Crew Members with the support of the GM or DM.
• Work with the GM or DM to establish store priorities.
• Develop and execute store plans.
• Implement action plans to improve store ratings.
• Utilize the Customer Experience Playbook with an emphasis on “Delight Every Customer”.
• Ensure People Excellence culture through developing crew members to maximize their contributions and future promotional opportunities by executing proper training and development through current systems and practices.
• Utilize ongoing systems for recruiting, developing and acknowledging store management and crew.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed