Assistant Store Manager (Full-time) - Las Vegas, NV

Hibbett•Las Vegas, NV

9d•Onsite

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches to accomplish store goals. The role requires knowledge of each product area or department, upholding company policies and standards, providing outstanding customer service, and promoting store merchandise. The Assistant Manager assumes supervisory control when the Store Manager is absent and is trained in the Store Manager’s responsibilities. The Assistant Manager helps oversee store assets, sales, restocking, merchandising, ordering, scheduling, personnel recruitment, training, and evaluation. The role also guides employees and customers, monitors inventory, sales statistics, expenses, inventory movement, and customer trends, and helps ensure departmental standards, profitability, and quality customer service. General administrative duties may be assigned as needed. When supervising employees in the Store Manager’s absence, the Assistant Manager helps interview and train employees, plan and direct work, assign responsibilities, and resolve problems in accordance with organizational policies and applicable laws. The position also requires protecting company assets and financial information through effective internal controls and reporting potential fraud risks.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and overall store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service and provide assistance to customers, including during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company communications.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Protect company assets and financial information by ensuring internal controls are accurate and effective and reporting potential fraud risks.
In the Store Manager’s absence, supervise employees, including interviewing and training, planning and directing work, assigning work, and resolving problems.