MOKA Coffee - Assistant Manager - Rochester

MOKA Coffee•Rochester, MN

112d•Onsite

About The Position

MOKA is seeking an energetic and talented Assistant General Manager to support the General Manager in keeping the coffee shop at peak performance. This role involves bridging the gap between the company's vision and daily operations, focusing on leadership and genuine connection. The ideal candidate will be a passionate coffee enthusiast ready to mentor a team and ensure operational excellence.

Requirements

1-2 years of experience in the coffee or food service industry.
At least 1 year in a leadership role.
Excellent communication skills.
Ability to resolve conflicts in a fast-paced environment.
Ability to work 30+ hours per week, including weekends and holidays.
Ability to stand for long periods.
Ability to lift up to 25 pounds.

Responsibilities

Support the General Manager in overseeing daily operations and assume full responsibility for the store in their absence.
Conduct regular performance check-ins and provide on-the-spot coaching to elevate service.
Oversee inventory counts and assist with ordering to prevent supply shortages.
Ensure the team maintains a genuine connection with each other and the community.
Ensure the interior and exterior remain pristine through regular audits and equipment maintenance.
Manage labor and hit speed-of-service goals.
Provide consistent coaching to Shift Leaders and Baristas while facilitating new hire training.
Ensure every team member adheres to MOKA’s core values and safety protocols.