Assistant Manager - Elm
About The Position
Mr. Magic Car Wash is seeking a high-energy, efficient, and skilled team leader to join their organization as an Assistant Manager. This role is crucial in delivering a world-class customer experience and supporting Site Managers. The Assistant Manager will help run daily operations, mentor and motivate the team, drive membership sales, and act as the leader when the Site Manager is off-site. Mr. Magic offers a people-centric culture, community impact, and a commitment to innovation, guided by values of integrity, respect, accountability, and teamwork. This is an opportunity to run your own mini business and launch a leadership career at the premier express car wash in Western Pennsylvania.
Requirements
- High School Diploma, GED, or equivalent
- 1+ years of team leader and/or supervisory/management experience
- 1+ years of customer-facing sales or sales management experience
- Valid State Driver's License and reliable transportation
- Open Availability including weekends and holidays
- Physically able to stand, bend, walk, and lift at least 20lbs throughout your shift.
Nice To Haves
- A high-energy leader with an ownership mentality who takes responsibility for site performance and coaches your team to succeed.
- A natural motivator who develops people instead of micromanaging and enjoys teaching others to achieve their potential.
- Highly organized and efficient; comfortable juggling multiple tasks while maintaining attention to detail.
- Calm under pressure; able to troubleshoot equipment issues and resolve customer concerns efficiently.
- Exceptional communicator, both verbally and in writing, with strong interpersonal skills.
Responsibilities
- Assist the Site Manager in overseeing daily operations, including staff scheduling, customer service, equipment maintenance, inventory management, and financial performance.
- Supervise and coach a team of car wash attendants to ensure exceptional service, professionalism, and adherence to operational policies.
- Step in as the shift leader or acting manager when needed.
- Actively promote Mr. Magic’s membership programs, coach team members on effective sales techniques, and contribute to the achievement of sales goals.
- Participate in training and onboarding new team members; provide ongoing coaching and performance feedback to promote a culture of continuous improvement.
- Handle customer concerns with empathy and professionalism, ensuring every customer leaves with a clean, shiny car and a great experience.
- Monitor and maintain equipment; ensure compliance with health, safety, and environmental regulations; manage supplies and chemicals; and keep the site clean and well organized.
- Partner with the Site Manager and District Manager on site planning, promotional activities, and operational improvements.
- Analyze sales dashboards and operational metrics to inform decisions.
Benefits
- Competitive biweekly pay and commission
- Medical, Dental, Vision, Accident, Hospital, Life, and 401(k) with Company Match for Full-Time Employees
- Free Employee Wash Benefit
- Employee recognition programs
- Opportunities for professional development and advancement to Site Manager and beyond.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
