Oil Changers Assistant Manager (823)

Oil Changers•Chico, CA

1d•Onsite

About The Position

At Oil Changers we aim to provide the best service to each customer that drives through, hence our slogan “Drive Thru. Drive Happy.” If you are someone who’s passionate about cars and wants to expand your career in the automotive industry, we want to hire you! Did we mention that we LOVE promoting from within? Assistant Manager Nature of Work: Responsible for assisting the Manager in providing (or in the Managers absence, providing) efficient and quality service to customers. Can be given primary responsibility for specific functions within the store as directed by the Store Manager.

Requirements

Must be able to read and write English.
Previous management/supervisory experience is required.
Good technical knowledge and math skills are required.
Equipment operation includes overhead and floor mounted oil and grease guns, coolant exchange machine, differential pump, transmission fluid exchange machine and calculator.
Must be able to reach four feet in height overhead, some bending, stretching and stairs are used constantly.

Responsibilities

Ensure the store is opened and closed on time daily.
Monitor workflow to ensure that vehicles are serviced within specified time limits.
Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints; ensure consistent recommendation of services needed to the customer.
Provide daily supervision and training to personnel, including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination.
Make sure proper tools are on hand to do the job.
Set an example of superior service system performance and continuously train others on the same.
Complete daily, weekly and monthly paperwork on a timely basis.
Provide service to customer vehicles, including checking and changing fluids and filters, airing tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services.
Maintain proper cash controls (i.e. follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.).
Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds.
Observe and comply with safety rules and regulations.
Perform related duties as assigned.