Level 1 Assistant Manager(02902)- 1001 Charleston Ave

Domino's Franchise•Mattoon, IL
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all company policies and procedures, and expects the same standards from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store image and cleanliness, customer service, marketing, and profitability. The job requires judgment, math skills, multitasking, and the ability to direct activities and make decisions under stress. The Assistant Manager may perform general store-team tasks such as operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may also involve delivering products and flyers or door hangers, with a valid driver's license and access to an insured vehicle required for delivery. Work involves standing and walking for much of the shift, lifting and carrying supplies weighing up to 50 pounds, and frequent reaching, bending, and hand use. Team members may push or pull trays, occasionally climb stairs or ladders, and navigate multiple flights of stairs during deliveries. The work environment includes temperature variation, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, moving mechanical parts, and sometimes adverse weather conditions.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to direct activities, work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly; ability to enter orders using a computer keyboard or touch screen.
  • Ability to read maps and locate addresses in the designated delivery area, and navigate adverse terrain and delivery locations.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies weighing up to 50 pounds, reaching, bending, pushing or pulling trays, and occasional climbing.
  • Reliable transportation to and from work; attendance and punctuality.

Responsibilities

  • Oversee everything that happens during the shift, including cost, inventory, and cash controls and customer relations.
  • Set an example for the crew and follow all policies and procedures while expecting the same from team members.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store image, standards, cleanliness, and customer service.
  • Contribute to marketing and store profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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