Assistant Store Manager (Full-time) - Garden City, KS

Hibbett•Garden City, KS

9d•Onsite

About The Position

The Assistant Manager supports and consults with the Store Manager on store operations and administrative duties, helping determine methods and approaches for achieving store goals. The role requires knowledge of the store’s product areas and departments, upholding policies, procedures, and visual standards, and promoting merchandise while delivering outstanding customer service. The Assistant Manager assumes supervisory control and responsibility for the store when the Store Manager is absent and is trained in Store Manager responsibilities. The position also supports personnel recruiting, training, and evaluation; monitors inventory, sales statistics, and expenses; directs staff to meet departmental standards; and keeps the Store Manager informed about inventory movement and customer trends. It includes general administrative work and protecting company assets and financial information through effective internal controls.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and accurately.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide product knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service and assist customers, including multiple customers during peak periods.
Promote and sell the company’s services and merchandise.
Follow company policies, procedures, and standards in applicable manuals and communications.
Protect company assets and financial information by maintaining effective internal controls and reporting potential fraud risks.
Perform general administrative duties and train in Store Manager responsibilities.
Supervise employees when the Store Manager is absent, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.