Assistant Manager Dillard House F&B

Legacy Ventures • Dillard, GA

5d • Onsite

About The Position

For over a century, The Dillard House has been a cornerstone of Southern Appalachian hospitality. Now, we’re entering an exciting new chapter—a multi-million-dollar transformation that blends our rich heritage with a vibrant, guest-centered dining experience rooted in the rhythms of farm life. Nestled in the scenic mountains of North Georgia—just two hours from Atlanta—our resort offers more than a workplace. It’s a destination. With newly reimagined restaurant concepts, an expanding food & beverage program (including a brewery), and a deep commitment to locally sourced, garden-driven cuisine, this is a rare opportunity to help shape an elevated hospitality experience from the ground up. If you’re a passionate, service-driven leader who thrives on creating unforgettable guest experiences, we want to meet you.

Requirements

• Proven experience in a high-volume restaurant or multi-concept front-of-house leadership role
• Strong leadership, communication, and guest engagement skills
• Passion for hospitality, service excellence, and team development
• Ability to thrive in a fast-paced, evolving environment
• Strong organizational skills with attention to detail and operational efficiency
• Experience with POS and reservation systems (Revel, Micros, Aloha, or similar preferred)
• Knowledge of service standards, food & beverage operations, and guest relations
• Hands-on leadership style—you lead from the floor, not the office
• Ability to stand and walk for extended periods (majority of shift)
• Ability to lift and carry up to 35 lbs as needed

Nice To Haves

• Be part of a transformation – Help redefine a legacy hospitality brand
• Multi-concept experience – Lead service across restaurant, brewery, and event operations
• Guest-focused excellence – Create elevated yet authentic Southern hospitality experiences
• Lifestyle & location – Work in the mountains surrounded by natural beauty and outdoor adventure
• Career growth – Strong leadership support with real advancement opportunities

Responsibilities

• Lead daily front-of-house operations across multiple concepts, including Main Dining Room, Brewery, Rock House Restaurant, and Banquets
• Champion exceptional guest service standards and create memorable dining experiences
• Oversee floor operations, ensuring smooth service flow, proper staffing levels, and strong communication with the kitchen
• Train, mentor, and inspire a high-performing service team, including servers, hosts, and support staff
• Manage reservations, guest flow, and special events with professionalism and attention to detail
• Resolve guest concerns with confidence, empathy, and urgency
• Partner closely with culinary leadership to ensure seamless FOH/BOH collaboration
• Maintain high standards of cleanliness, organization, and ambiance throughout all guest-facing areas
• Monitor and manage labor, scheduling, and operational efficiency
• Uphold company policies, service standards, and compliance with health and safety regulations
• Foster a positive, accountable, and team-driven culture

Benefits

• Competitive salary
• Medical, Dental, and Vision Insurance (strong employer contribution)
• Employer-paid Life Insurance & AD&D
• Disability Coverage
• Voluntary Life & AD&D Options
• 401(k) with up to 4% match — fully vested immediately (no waiting period)
• Paid Time Off (available after just 90 days)
• Company-paid Telehealth & Mental Health Support
• Professional Development Opportunities
• A supportive, team-first culture with strong leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed