The Assistant Manager (AM) is the restaurant’s operations leader, focused on profitability, Guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant and driving key performance outcomes. Operating under the RGM’s direction, the AM directly manages a team of Hourly Shift Coordinators and Team Members, typically comprising 20–45 employees. Responsibilities include managing inventory costs and inspections, ordering and receiving inventory, monitoring restaurant assets, and ensuring preventative maintenance and cash-control procedures are followed. The AM motivates the team to deliver fast, accurate, friendly service; coaches team members and shift coordinators; directs efficient food preparation and sales; and ensures operational and brand standards are maintained. The AM performs Hourly Shift Coordinator duties when necessary.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED