Assistant Manager - Seattle Premium Outlets, Abercrombie & Fitch
About The Position
The Assistant Manager is a multifaceted role combining business strategy, store operations, creativity, and people management. The role drives sales by analyzing business performance and providing excellent customer service, oversees daily store operations, and supports efficient store processes. Assistant Managers use creative expertise to update floorsets, provide styling recommendations, and demonstrate product knowledge. They also lead talent activities, including recruiting, training, engagement, and staff development. The company’s promote-from-within philosophy offers opportunities to grow into future store leadership roles.
Requirements
- A bachelor’s degree or one year of supervisory experience in a customer-facing role.
- Strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and a strong work ethic.
- Strong communication and interpersonal skills.
- Team-building skills and ability to coach others.
- Ability to take initiative and demonstrate confidence.
- Ability to balance multiple tasks while being detail-oriented.
- Engagement in applied learning and proactive thinking.
- Ability to work in a fast-paced and challenging environment.
Responsibilities
- Perform opening and closing routines.
- Supervise the sales floor and stockroom, ensuring excellent customer service and seamless operations.
- Conduct staffing and scheduling operations and manage payroll.
- Train and develop non-management staff.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision-making.
- Protect store assets and perform inventory control.
- Operate register and point-of-sale systems.
- Fulfill omnichannel orders.
- Represent the brand and exemplify company culture and values.
Benefits
- Quarterly incentive bonus program.
- Paid time off.
- One paid volunteer day per year.
- Merchandise discount.
- Medical, dental, and vision insurance available.
- Life and disability insurance.
- Associate Assistance Program.
- Paid parental and adoption leave.
- 401(k) savings plan with company match.
- Training and development.
- Career advancement opportunities and promotion from within.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
