Assistant Manager - Mayo Clinic Store

Mayo Clinic•Rochester, MN

1d•$67,371 - $90,958•Onsite

About The Position

The Mayo Clinic Store Assistant Manager is responsible for the day-to-day operations of the retail medical supply store or supporting work centers. This individual oversees employees and job functions that include staffing (hiring and firing), coaching and employee development. Optimizes work center productivity, resolves service issues and develops and maintains policies and procedures. Responsible for maintaining excellent product selection, presentation standards and proper pricing. Works closely with or reports to the Mayo Clinic Store Revenue Cycle Manager to ensure proper product and claim billing and Medicare/Medicaid compliance. Maintains compliance with HIPPA and other third-party payer requirements. May perform special projects at the discretion of the Manager. Works with Management staff for all stores to ensure staff are adequately cross-trained and maintain competencies with processes, policies and procedures. The candidate must also possess strong customer service, interpersonal, and leadership skills.

Requirements

Strong customer service skills.
Strong interpersonal skills.
Strong leadership skills.

Responsibilities

Oversee day-to-day operations of the retail medical supply store or supporting work centers.
Manage employee functions including staffing (hiring and firing), coaching, and employee development.
Optimize work center productivity.
Resolve service issues.
Develop and maintain policies and procedures.
Ensure excellent product selection, presentation standards, and proper pricing.
Collaborate with the Mayo Clinic Store Revenue Cycle Manager to ensure proper product and claim billing and Medicare/Medicaid compliance.
Maintain compliance with HIPPA and other third-party payer requirements.
Perform special projects as directed by the Manager.
Work with Management staff for all stores to ensure adequate cross-training and competency maintenance.