Vivian- Assistant Manager (Sun-Thurs Days)

RainCity Housing and Support Society • Vancouver, BC

9d • Onsite

About The Position

RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues. RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. The Assistant Manager helps the Program Managers to develop, implement, monitor, and evaluate the program policies, procedures, and practices. The Assistant Manager directs the daily operations of the program, and performs hiring, dismissal, discipline, and performance evaluation of the staff team. The successful candidate ensures that program mandate, principles, policies, and procedures are followed. The Assistant Manager promotes the interests of the participants and the program in the community and ensures that the program is maximally integrated and coordinated with other systems of care. The Assistant Manager replaces the Program Manager for absences such as vacation, illness, and leaves. The Assistant Manager is part of the leadership team and works closely with other managers, the RainCity operations team, and administrative staff. A key component of this employment opportunity is the proven ability to collaborate and work alongside people of various socio-economic backgrounds. The Vivian is a minimal barrier housing program in Vancouver specifically designed for women living with concurrent mental illness, addiction, and other challenges. The facility was developed in response to the unique needs of women and is women-only, including both residents and staff. It offers a minimal barrier, high tolerance environment and follows a harm-reduction/health promotion philosophy. The Vivian screens women in (not out) of the program based on the complexities of their needs, histories, and behaviours. The program is flexible, non-judgmental, and responsive to the unique challenges faced by homeless women.

Requirements

• A B.A. in a relevant health discipline or equivalent experience
• Training in supervisory and/or managerial functions.
• Four (4) years of recent related experience with people living with mental health issues, substance use and/or are at risk of being homeless.
• One (1) year in a supervisory, preferably managerial, capacity, and/or an equivalent combination of education, training, and experience.
• Current First Aid and CPR certification.
• Class 5 driver’s license.
• Knowledge of the strengths-based recovery model for people with mental illness.
• Knowledge of the bio-psychosocial addictions model, including the transtheoretical model of change, harm reduction, motivational interviewing and relapse prevention and intervention strategies.
• Detailed knowledge mental health diagnoses, medications, treatment, and support resources
• An understanding of best practices associated with operating a supportive housing program and harm reduction practices.
• Knowledge of Indigenous community and health resources.
• Basic sound knowledge of relevant physical health issues (e.g. HIV and Hepatitis C), including diagnoses, treatment, and support resources.
• Knowledge of the housing continuum, including market, subsidized and supported housing systems, including different program models.
• Demonstrates understanding of oppression and marginalization, specifically as related to women (trans and cis), sex workers, and Indigenous people and people living with a mental health and/or substance use issues.
• A clear British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act.
• Women (trans, cis), gender diverse, and Two Spirit staff only please.

Nice To Haves

• Proven ability to collaborate and work alongside people of various socio-economic backgrounds.

Responsibilities

• Develop, implement, monitor, and evaluate program policies, procedures, and practices.
• Direct the daily operations of the program.
• Perform hiring, dismissal, discipline, and performance evaluation of the staff team.
• Ensure program mandate, principles, policies, and procedures are followed.
• Promote the interests of the participants and the program in the community.
• Ensure the program is maximally integrated and coordinated with other systems of care.
• Replace the Program Manager for absences such as vacation, illness, and leaves.
• Collaborate and work alongside people of various socio-economic backgrounds.
• Plan and direct a supportive housing program.
• Understand, interpret, explain, and apply municipal, provincial, and federal policy, law, regulation, and court decisions governing RainCity Housing’s community housing program.
• Present proposals and recommendations clearly, logically, and persuasively.
• Prepare clear, concise, and comprehensive correspondence, emails, reports, studies, and other written materials.
• Consult effectively with the senior leadership team to develop solutions to complex organizational and people management issues.
• Exercise sound, expert independent judgment within policy guidelines.
• Exercise tact and diplomacy in dealing with sensitive, complex, and confidential personnel issues and employee situations.
• Influence work group processes to build commitment to program principles and goals and ensure a cohesive and collaborative staff team.
• Translate theory and principles into workplace systems that ensure daily practice is aligned with theory/principles.
• Create and construct effective relationships with the neighbourhood to ensure the project is maximally integrated into the community.

Benefits

• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year
• 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total
• Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching
• Municipal Pension Plan with guaranteed lifetime monthly pension when you retire
• Employer-paid benefits for employees: Core Gender Affirmation services
• $1,000/year coverage for Massage
• $500 per paramedical service Physiotherapy, Naturopath, Acupuncture, Chiropract, and more
• Vision Care, Dental Care, Prescription Drugs, Group Life Benefit (1 x annual salary,), Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree