Assistant Building Engineer - Vivian

Kairoi ResidentialCharlotte, NC

About The Position

As an Assistant Building Engineer, you're the vital heartbeat of our community, ensuring that everything runs smoothly and efficiently. You're the go-to expert for all things maintenance, from fixing a leaky faucet to troubleshooting HVAC systems. You're a problem-solving hero, always ready to tackle any challenge with a smile. And you're a valued member of our team, contributing to the exceptional living experiences we create for our residents. You are the Resolutions Specialist! Diagnose and troubleshoot maintenance issues with your expert eye and tackle repairs to ensure efficient and effective solutions that keep our residents comfortable! Embark on routine inspections of the property, meticulously identifying any maintenance, safety, or security concerns! You are the Customer Service Expert! Respond to resident service requests promptly and professionally, demonstrating a commitment to exceptional customer service and resident satisfaction! Be the voice of reassurance for our residents, keeping them informed every step of the way! You are the Appearances Pro! Transform vacant apartment homes into captivating sanctuaries, where every detail is meticulously attended to, ensuring a pristine and inviting welcome for new residents! Contribute to the immaculate presentation of our community, ensuring that grounds, common areas, and amenities are always impeccably maintained and reflect the luxurious ambiance of our property!

Requirements

  • 4-5 years of experience in building maintenance and engineering, with a focus on luxury high-rise properties.
  • Advanced knowledge of building systems, including plumbing, electrical, HVAC, and fire safety.
  • NFPA 25 and EPA 608 or similar certifications for fire suppression system and HVAC maintenance.
  • Proven experience in responding to resident service requests and performing a wide range of maintenance and repair tasks.
  • In-depth knowledge of OSHA safety rules and regulations, demonstrating a commitment to maintaining a safe and compliant work environment.
  • Excellent customer service and a positive resident experience focused mentality, with the ability to interact professionally and effectively with discerning residents.
  • Ability to work independently and as part of a team, demonstrating initiative, flexibility, and a commitment to achieving results.
  • Strong communication, interpersonal, and problem-solving skills, with the ability to effectively address resident concerns and resolve maintenance issues.
  • Ability to prioritize tasks and manage time effectively, ensuring that all maintenance and engineering operations are completed efficiently and on schedule.
  • Must have a valid driver’s license with no major infractions in the last 12 months.

Responsibilities

  • Diagnose and troubleshoot maintenance issues with your expert eye and tackle repairs to ensure efficient and effective solutions that keep our residents comfortable!
  • Embark on routine inspections of the property, meticulously identifying any maintenance, safety, or security concerns!
  • Respond to resident service requests promptly and professionally, demonstrating a commitment to exceptional customer service and resident satisfaction!
  • Be the voice of reassurance for our residents, keeping them informed every step of the way!
  • Transform vacant apartment homes into captivating sanctuaries, where every detail is meticulously attended to, ensuring a pristine and inviting welcome for new residents!
  • Contribute to the immaculate presentation of our community, ensuring that grounds, common areas, and amenities are always impeccably maintained and reflect the luxurious ambiance of our property!

Benefits

  • Competitive Compensation
  • Incentive compensation opportunities
  • Medical, dental, vision, life insurance, short and long-term disability
  • 401k program with a company match
  • Exceptional PTO program
  • Paid holidays
  • Floating holidays
  • Birthday day off
  • Milestone sabbatical program
  • Private discount network that includes discounts on travel, restaurants, gifts, experiences, and so much more.
  • Training
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