Assistant Manager - Coastal Vision - Harbour View

Keplr Vision • Suffolk, VA

13h • Onsite

About The Position

This is a position that carries a great deal of broad responsibility for ensuring the highest-quality client service and patient care at the practice. You will help to oversee other staff to ensure an exceptional client experience. Primary responsibilities include overseeing day-to-day operations of the practice, including: opening and closing, patient scheduling, patient/client relations, quality assurance, optical sales, mentoring and coaching others, guiding team to ensure excellent customer service and employee performance, and serving as a role model.

Requirements

• Excellent customer service skills
• Excellent personal presentation
• 1+ years of experience
• Highly-organized
• Extremely dependable
• Experienced in optical practice operations
• Experienced in optical sales
• Familiarity with optical/eyewear/fashion trends
• Able to think and act quickly on your feet
• Able to identify emerging issues before they become "issues"

Responsibilities

• Overseeing day-to-day operations of the practice
• Opening and closing the practice
• Patient scheduling
• Patient/client relations
• Quality assurance
• Optical sales
• Mentoring and coaching staff
• Guiding the team to ensure excellent customer service and employee performance
• Serving as a role model
• Working closely with the manager to ensure smooth practice processes
• Selecting eyewear
• Troubleshooting patient/client issues
• Fitting lenses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees