Assistant Manager BOH - Princeton, NJ

Fogo de Chão•Princeton, NJ

About The Position

Fogo de Chão is hiring a Restaurant Assistant Manager to help provide guests with an unforgettable dining experience while supporting the restaurant team and the company’s mission and values. The role advises and supervises team members, supports their development and retention, and works to deliver excellent guest service and a safe restaurant environment. The Assistant Manager oversees guest reservations and wait times using GuestBridge/OpenTable, ensures food-handler certifications are current, and promotes recognition, safety, and EcoSure program practices. The role also manages inventory, forecasting, and targets; resolves guest concerns; and ensures restaurant policies and procedures are followed. Occasional travel is required.

Requirements

  • Five years of restaurant operations experience.
  • High School Diploma or equivalent.
  • Proficiency in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
  • Proficiency in Microsoft Office.
  • Ability to frequently lift and/or move up to 25 pounds.
  • High endurance and the mental acuity and toughness to manage conflict and successfully handle high-stress situations.

Nice To Haves

  • Three years of churrasco and churrascaria cuisine knowledge preferred.
  • Bachelor’s degree in hotel/restaurant management desirable.
  • Aloha Point of Sale experience preferred.
  • Hotschedules experience preferred.
  • Workday experience preferred.
  • GuestBridge experience preferred.
  • MenuLink experience preferred.
  • A combination of experience and education will be considered.

Responsibilities

  • Advise and supervise restaurant team members.
  • Attract, develop, and retain restaurant team members.
  • Use GuestBridge/OpenTable to manage guest reservations and wait times.
  • Ensure employees have completed and hold unexpired food handler certifications.
  • Promote a Culture of Recognition (OZ Principle).
  • Ensure guest satisfaction and resolve guest concerns.
  • Manage inventory, forecasting, and target setting.
  • Promote EcoSure program management and action plans.
  • Communicate and enforce safety policies and procedures.
  • Ensure guest and team member safety.
  • Maintain guest satisfaction with the dining experience.
  • Organize and plan work, adapt priorities to changing business needs, and drive results.
  • Lead, coach, mentor, and develop team members.
  • Collaborate with others and follow organizational policies, processes, and procedures.
  • Travel occasionally as required.

Benefits

  • Medical insurance for full-time Team Members, available on the first of the month following their start date.
  • Dental insurance for full-time Team Members, available on the first of the month following their start date.
  • Vision insurance for full-time Team Members, available on the first of the month following their start date.
  • Company-paid life insurance where allowed.
  • Company-paid short-term disability where allowed.
  • Voluntary critical illness coverage.
  • Voluntary hospital indemnity coverage.
  • Voluntary accident coverage.
  • Voluntary permanent life coverage.
  • Voluntary pet insurance.
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